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Russ Darrow JD Byrider Madison

Madison, WI

4.9
372 Reviews

5234 High Crossing Blvd

Madison, WI

53718

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Showing 372 reviews

March 02, 2018

Samson DeFranco Samson is always happy to see us and it makes this experience inviting and personable! Treats us like FAMILY! He is the BEST!! Jammie Davis More

by JDavis87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samson DeFranco, Michelle Washington, Rebecca Thompson, Mason Clearwood
Mar 06, 2018 -

Russ Darrow JD Byrider Madison responded

Thank you! We appreciate your review and business. It’s great that our team was able to provide you with awesome service. We look forward to giving you more awesome customer service in the future.

March 01, 2018

Amazing Everyone was very helpful and friendly, really made me feel comfortable in my purchase. From the moment I walked in i was immediately assisted, it was More

by Egray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Soddy
Mar 06, 2018 -

Russ Darrow JD Byrider Madison responded

Thank you for taking time out of your day and providing such a positive review. We look forward to giving you more great customer service in the future.

February 24, 2018

Awesome! Fast friendly service. Got us into a vehicle Same day! Low payment. Recommended for anyone who needs a vehicle. Large selection. The entire staff were More

by 1SatisfiedGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Thompson
Feb 26, 2018 -

Russ Darrow JD Byrider Madison responded

Thank you for taking time out of your day and providing such a positive review. We look forward to assisting you in the future.

February 23, 2018

2008 Saturn outlook Extreme wait time and high down payment .. the vehicle is also 5000 over priced yet I am approved .. so at the end of the day I am ok More

by Scott 1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na, Taylor Soddy
February 23, 2018

Overpriced Cars and credit are way too over priced. Manager did not make a real great attempt to work with me on vehicle pricing. I would not recomend going he More

by Aceswild007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Thompson, Jacob Rundle
February 23, 2018

2010 Chevy impala nice car good sales man Wish it was faster. Sales man helpful car seams good clean. Helpful with my credit appreciated. Hope that all comes together for MY benefit! Thank yo More

by Dlatheop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Clearwood
Feb 23, 2018 -

Russ Darrow JD Byrider Madison responded

Thank you for choosing JD Byrider Madison as your dealer of choice. We truly appreciate your business.

February 22, 2018

My second car The first car I got was totaled. Rebecca worked with me and was able to put me in an even better car. Thank you guys so much More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Washington, Rebecca Thompson
Feb 23, 2018 -

Russ Darrow JD Byrider Madison responded

Hello Brandi! Thank you! We appreciate your review and business. It’s great that our team was able to help you. We look forward to giving you more great customer service in the future.

February 19, 2018

Very good service an they work with you very well Very good customer service they worked with me even tho my credit wasn’t the best I’m very happy I came here! I highly recommend J.D. Byrider More

by Kaygolden22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Thompson
Feb 23, 2018 -

Russ Darrow JD Byrider Madison responded

Hi! Thank you for your kind words and taking the time to complete this review. We truly appreciate your business.

February 18, 2018

Finding out the truth about there cars So I bought a car had some parts going out on it the day after I got it I at that point found out how difficult they are to deal with when service man More

by Joshua T Husom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Rundle
February 17, 2018

Car buying experience We had a good experience buying a car here. Our Salesman was very friendly and helpful. All the questions we had he had an answer for us. I would reco More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Clearwood
Feb 23, 2018 -

Russ Darrow JD Byrider Madison responded

Hi Heidi, thank you so much for the great review and kind words!!! We truly appreciate your business.

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