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Russ Darrow Direct

Neenah, WI

4.1
243 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence. With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase. At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers. Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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988 South Green Bay Road

Neenah, WI

54956

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Showing 243 reviews

October 26, 2018

Good people No pressure and no nonsense, helped me find what I liked and I bought it. Mark is very knowledgeable and was not a salesman just trying to sell a c More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2018

Amazing Staff!! Had a great experience purchasing my 2015 Equinox. Thank you Mark for going the extra mile to get me into my new suv!!!! Will define get my next vehic More

by April13
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Exceptional Service I took my vehicle to the Russ Darrow collision center after being involved in a minor collision with a deer. From start to finish, the experience wa More

by Gretchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop
September 27, 2018

Oil change The oil change was fast .the car wash was a added nice extra. The lounge area was clean , The service people were very nice. Great experience. More

by dennisd800
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Lick
September 19, 2018

Oil change An awesome experience as usual! Russ Darrow has taken very good care of us for 3 years now-many in customer waiting area were complaining about how lo More

by Nursing916
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Huettl
September 19, 2018

3 car accident and there service snd rrpsirs were awesome They are one if the better dealership they go over and abo e the call of duty on every car i have bought and that is now #5, they even help get you ou More

by Ottoent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Verhagen, Body Shop
September 09, 2018

Great car buying experience John was super helpful and very personable! We were looking for something specific and he didn’t distract us from that and also offered the best price More

by Lysa_ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy, John Huettl
September 08, 2018

Oil Change Friendly staff. Was asked how I was doing multiple times. Team was very helpful and did a nice job bringing up service items that may be needed soon. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pieper
July 21, 2018

Great Work and Efficient Russ Darrow fixed my suv after an accident. They did great work! It was done in an efficient manner as well! I will definitely consider the body sho More

by Bekasue21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony V, Body Shop
July 19, 2018

Nice truck Got a nice truck for a good deal. It had what I wanted. They even lety kids tear the dealership appart and didn't even bat an eye. More

by nwendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Lange
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