Russ Darrow Direct
Neenah, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Amazing I didn't know what to say at first but a month went by and my salesman called remember ing meremembering that I wanted a truck he called me. He got it I didn't know what to say at first but a month went by and my salesman called remember ing meremembering that I wanted a truck he called me. He got it done for that's an an amazing salesman More
New vehicle experience Needed a new vehicle & Gafa was very helpful with this process. He was very knowledgeable about all the vehicles, listened to what I was looking for & Needed a new vehicle & Gafa was very helpful with this process. He was very knowledgeable about all the vehicles, listened to what I was looking for & worked to accomodate those needs. He answered all questions thoroughly & explained the process to me clearly & succinctly. Also- & this is important- he was not pushy like other car salesmen I've worked with at other locations. Overall, it was a good experience- I have had my new vehicle for over a week & I love it. More
Friendly and Efficient I purchased a 2015 Toyota RAV4 on Wednesday, 5/15/18. Cal was my salesperson and Heather went through all the closing paperwork with me. They both did I purchased a 2015 Toyota RAV4 on Wednesday, 5/15/18. Cal was my salesperson and Heather went through all the closing paperwork with me. They both did an excellent job. Their work was done diligently and with a friendly demeanor (this is the midst of the chaos of having their lot repaved!). They took the time to explain everything well, and not once did I ever feel any anxiety or sense things were not going according to plan. Cal was great on my test drives and preliminary paperwork, and Heather was great on doing my closing paperwork and making sure I left being well-informed before I hit the road. I would definitely purchase another vehicle with them again. More
Fixed Collison The body shop was quick to repair my vehicle after hitting a deer. My front end looks beautiful again and because I purchased my vehicle through Russ The body shop was quick to repair my vehicle after hitting a deer. My front end looks beautiful again and because I purchased my vehicle through Russ Darrow and got the Platinum rewards card my deductible was covered. More
Dan Gray was great! Dan Gray was very helpful. He makes you feel at home. We love our new car. The car drives nice and smooth, it looks good too. Dan Gray was very helpful. He makes you feel at home. We love our new car. The car drives nice and smooth, it looks good too. More
Easy buy! Gafa is very friendly and knows the reality of what I needed in a vehicle! Super easy and I was in and out! Highly recommend. Gafa is very friendly and knows the reality of what I needed in a vehicle! Super easy and I was in and out! Highly recommend. More
Purchasing a new used car The professionalism and leadership at this dealership is superior to most Gafa is an incredible salesman. He handled everything from start to finish, The professionalism and leadership at this dealership is superior to most Gafa is an incredible salesman. He handled everything from start to finish, this was our second car that we purchased at Russ Darrow. I would recommend this dealership as a five star. More
Always a good experience For myself, and for friends and family, every single one of us has always had no less than an exceptional experience at Darrow. Whether buying or serv For myself, and for friends and family, every single one of us has always had no less than an exceptional experience at Darrow. Whether buying or servicing, all the staff has always gone above and beyond More
need to know prices I was told a price for a cabin filter and that’s the same price on the specials also, and then she comes back and says the price is higher due to year I was told a price for a cabin filter and that’s the same price on the specials also, and then she comes back and says the price is higher due to year of car. If you’re going to quote prices you should know what you’re talking about!! I would only recommend this dealership if they had a different counter help More
Body Shop Fast Tony did an excellent job with my body parts. Totally happy with my experience and the pricing. I was happy they could fit me in Tony did an excellent job with my body parts. Totally happy with my experience and the pricing. I was happy they could fit me in More