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Russ Darrow Direct

Neenah, WI

4.0
240 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence. With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase. At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers. Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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988 South Green Bay Road

Neenah, WI

54956

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Showing 240 reviews

October 05, 2017

Satisfied with the service I'm pleased with the service. Great value for getting your oil changed. They can be busy.... but they always seem to be thorough. I highly recommen More

by Lynne789
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Price
Recommend Dealer
Yes
Employees Worked With
Sheila Welch is awesome!
October 01, 2017

Great Experience I came in wanting to test a Mitsubishi and drove out with a Tucson I never thought I could afford. Thank you for the assistance. Cal is a great sale More

by The Yooper Girls
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Recommend Dealer
Yes
Employees Worked With
Guy, Cal Hanagan
September 30, 2017

Pleasant I have been greeted with a smile, kept aprised of status and all in a clean environment. Staying current on services needed and suggestions were provi More

by WendyS
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Recommend Dealer
Yes
Employees Worked With
Cassidy Fancher
September 30, 2017

Chevy Equinox Thab k you to George Paul for helping me with my new vehicle and taking the time yo really find what I want! Recommend all them all the way!!! More

by Marissaann2011
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Recommend Dealer
Yes
Employees Worked With
George Paul Jr
September 29, 2017

Service I have always received great service when using Russ Darrow. I bought my first brand new car from Russ Darrow. The service department has always been More

by DebJ
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Recommend Dealer
Yes
Employees Worked With
Cassidy Fancher
September 29, 2017

Good selection and prices Many vehicles to choose from. Good prices on the vehicles, friendly employees. Services are quality and fast oil changes. Will consider buying another More

by Nate1234
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Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2017

Always friendly helpful and informative Would recommend to others . The service times are excellent. Hours they offer very good. I appreciate the honesty also if service center is busy. L More

by Kimmyrn1126
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Cassidy Fancher
September 26, 2017

Great experience The salesman was the only one I dealt with and he was personable, informed and extremely helpful. His follow through even after the sale was exceptio More

by katsudz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

The express lube is certainly not express Took well over an hour for an oil change. Also when I purchased my vehicle here, they slipped in a $3,000+ service package in the loan amount without More

by jkottwitz
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Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Lick, Cassidy Fancher
August 07, 2017

Brent Was Awesome! I received great customer service here with Brent. He was very helpful and understanding. Thank you! I received great customer service here with Brent More

by Claudiarivera24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Weinberger, Brent Weinberger