Russ Darrow Direct

Always friendly and great service When I came here looking at cars I was in pressed with the customer service and end d up purchasing my vehicle here and the service department has bee When I came here looking at cars I was in pressed with the customer service and end d up purchasing my vehicle here and the service department has been excellent every time I have returned for routine maintenance!! More

awesome experience I would highly recommend Russ Darrow body shop to everyone I know that needs repair. My car looks fabulous after the repair. Tony and Crystalyn were s I would highly recommend Russ Darrow body shop to everyone I know that needs repair. My car looks fabulous after the repair. Tony and Crystalyn were so helpful and answered all of my many questions. I have had several repairs and each time was completely satisfied. They and their staff are awesome and do fantastic work. More

Operator Error Had issues with blue tooth. Though extremely busy, the gentleman took his time explaining and , most importantly, did not make me feel stupid for not Had issues with blue tooth. Though extremely busy, the gentleman took his time explaining and , most importantly, did not make me feel stupid for not knowing how to operate. More

Friendly people & reasonable prices. Eric remembers me which every time. We need a lot of service on our car and he doesn’t rush me to get it done. We do it when we can afford it unless i Eric remembers me which every time. We need a lot of service on our car and he doesn’t rush me to get it done. We do it when we can afford it unless it is a safety issue. Prices seem comparable to other places. More

Easy and Knowledgeable Great experience. Friendly and know what's up with cars. Didn't feel pressured. Very easygoing experience. Mark was above and beyond. Will go back. Great experience. Friendly and know what's up with cars. Didn't feel pressured. Very easygoing experience. Mark was above and beyond. Will go back. More

Car repair I’m a very satisfied customer I have been here previous and would definitely recommend this place nice and friendly people/staff good and fast repair I’m a very satisfied customer I have been here previous and would definitely recommend this place nice and friendly people/staff good and fast repair More

Quick, painless and pleasant! My previous car was totaled out and I was in a major bind not knowing how long this process would take and fearing I could be without a vehicle in wee My previous car was totaled out and I was in a major bind not knowing how long this process would take and fearing I could be without a vehicle in weeks! However Gafa helped me find the perfect vehicle that was in my price range, and I had it within days! Couldn't have had a better experience! More

Quick And Painless I was looking for an SUV and was able to find a great car form y needs, Bought a Volkswagen Tiguan, the process was quick and painless. however, a wee I was looking for an SUV and was able to find a great car form y needs, Bought a Volkswagen Tiguan, the process was quick and painless. however, a week after purchasing the car was damaged in fender bender. I was able to take to Collision center and get quote very quickly once the insurance got everything together I was able to get my car fixed within a day and got a free rental while it was getting fixed. All in all great experience will buy next car from some place! More

Always A Great Experience! This is our second time we have purchased a car from Russ Darrow in Appleton. We have worked with Gafa both times and actually came back to purchase This is our second time we have purchased a car from Russ Darrow in Appleton. We have worked with Gafa both times and actually came back to purchase our second vehicle because of him. He is super helpful and very knowledgeable! More

2011 Chevy Equinox I bought a 2011 Chevy Equinox at Russ Darrow Direct. My salesman, Gafa was very attentive to my needs and knowledgeable in what vehicles he had on th I bought a 2011 Chevy Equinox at Russ Darrow Direct. My salesman, Gafa was very attentive to my needs and knowledgeable in what vehicles he had on the lot for me to take for a test drive. He was patient as I weighed all my options, asked me questions to eliminate vehicles that may not fit my needs and took the time to alleviate the stress of purchasing a vehicle. I would recommend my friends and family to go see Gafa! More