Russ Darrow Direct

Dodge Caravan Bill was willing to work with our bank on finaning as well as trade in on our existing vehicle. Gafa made the purchasing process fast and easy and ans Bill was willing to work with our bank on finaning as well as trade in on our existing vehicle. Gafa made the purchasing process fast and easy and answered all of our questions in a professional and courteous manner. We will definitely recommend Russ Darrow Direct to our friends and family! More

Enjoyable Gafa was great, very knowledgeable and courteous. I will ask for him at my next purchase. Cal, Dan and Heather were very helpful also. Excellent bu Gafa was great, very knowledgeable and courteous. I will ask for him at my next purchase. Cal, Dan and Heather were very helpful also. Excellent buying experience, I made a mistake by purchasing the Platinum Service Plan. After thinking about the plan, I do not keep the vehicle long enough or drive enough miles. More

Always curtious and friendly folks. I have some free oil changes with purchase of car. Redeemed today and was treated like any paying customer. Always friendly folks when I visit. I have some free oil changes with purchase of car. Redeemed today and was treated like any paying customer. Always friendly folks when I visit. More

Easy to deal with Was in the market for an SUV to trade-in my Civic for. Test-drove several different options. Gafa had to arrange a different one transferred to Applet Was in the market for an SUV to trade-in my Civic for. Test-drove several different options. Gafa had to arrange a different one transferred to Appleton for me to drive and purchase. More

Respectable and Transparent Car Dealer I would definitely recommend family and friends to check out Russ Darrow Direct the next time they are in the market for a used vehicle. Our salesman, I would definitely recommend family and friends to check out Russ Darrow Direct the next time they are in the market for a used vehicle. Our salesman, Gafa, was very respectful to me and was not the stereotypical “pushy” type of car salesman you find at many other dealerships. Gafa was also knowledgeable in his trade and the products he represented. The gentleman who handled the finance part of our experience, Guy, was very informative and walked through the entire process to make sure we understood every part of our investment process and reduce any potential “surprises” that may come up down the road. All in all, our experience was great and will continue to do business with them again. More

Great people, friendly service I take my vehicle in for service and I'm not treated like some dumb woman who doesn't know what she's talking about. They are always respectful and ve I take my vehicle in for service and I'm not treated like some dumb woman who doesn't know what she's talking about. They are always respectful and very helpful. They don't try to get me to do more than needs to be done and I like that. More

Great experience! I would highly recommend Russ Darrow to friends and family. Mark was very helpful, knowledagble and not pushy at all. Had not the best experience from I would highly recommend Russ Darrow to friends and family. Mark was very helpful, knowledagble and not pushy at all. Had not the best experience from their competition a year ago and am very glad this experience was stress free and fun, how it should be! More

good service and good prices Friendly and helpful staff, willing to work with you on finding an affordable vehicle. They will also correct problems that are noticed during the ins Friendly and helpful staff, willing to work with you on finding an affordable vehicle. They will also correct problems that are noticed during the inspection. More

Very knowledgeable and great customer service Oil change was done quickly thoroughly reviewed other items I need to address at a later date. Understood want needs to done and when with the pricing Oil change was done quickly thoroughly reviewed other items I need to address at a later date. Understood want needs to done and when with the pricing for convenience More

First car! Gafa was incredibly helpful in helping me throughout the whole process! So happy to have purchased a vehicle from Russ Darrow! Would recommend to othe Gafa was incredibly helpful in helping me throughout the whole process! So happy to have purchased a vehicle from Russ Darrow! Would recommend to others! More