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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
196 Reviews
J.D. Byrider is different than many buy here pay here dealerships. We offer far more than just transportation—our customers get a safe and reliable car with simple on-site financing, affordable payments and low-cost car care. They also get the security of knowing we’ve helped 1.2 million customers over the more than 25 years we’ve been in business which is often reflected in our J.D. Byrider reviews.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 196 reviews

January 12, 2018

Excellent Great service and I got a great car. Everyone was wonderful! Thank you jd by rider and Chelsea and bertha!!! I'm so excited. They are awesome More

by Domonique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for choosing JD Byrider Waukesha as your dealer of choice. We truly appreciate your business.

January 05, 2018

Love! I'm so happy with my new car! JDB made it quick and easy! My old vehicle broke down on Tuesday and I was in my new car by Wednesday. I was very stres More

by Stephid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we look forward to giving you more great customer service in the future.

January 04, 2018

This was an overall good and easy experience This was an outstanding experience and the staff there was amazing. They were respectful, helpful, and accommodating. This made for an enjoyable expe More

by Riverrat21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you very much for such a great review! We work very hard to offer the best possible customer service. We are happy to see that reflected on your last visit.

January 04, 2018

Great experience The experience was great, I was in a bit of a bind after having car issues. Your staff is great and I’ve had a wonderful and painless experience. I ne More

by Dohserandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words and taking the time to complete this review. We truly appreciate your business.

December 30, 2017

Awesome Bertha Romo was an awesome sales Lady she took the time to go through everything and make sure I understood everything. This was my first time buying More

by Vglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Russ Darrow Collision Center Of Waukesha responded

We work very hard to offer the best possible customer service. I am happy to see that reflected on your last visit. We look forward to assisting you in the future.

December 29, 2017

Amazing I was super stressed about my car situation since my car had just stopped working but when I got here I was greeted right away and helped. All the wor More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Tiffany, thank you! We appreciate your review and business. It’s great that our team was able to help you. We look forward to giving you more great customer service in the future

December 27, 2017

Amazing Great employees quick service second vehicle with you, very happy. With all services that I was provided with my daughter also purchased a vehicle and More

by Jpadilla79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

December 19, 2017

Super great experience I was nervous but Bertha calm me and help me out alot very helpful gave me a lot of insight with my credit I'm happy I came here More

by Travisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you! Operating with transparency and honesty is very important to us. We appreciate being your Waukesha JD Byrider dealership of choice!

December 16, 2017

Great experience I had a great experience here today with Bertha She had been very nice and helpful . She's worked with me with my price range and has given me a relia More

by Aunarochell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for taking time out of your day and providing such a positive review. We look forward to giving you more great customer service in the future.

December 14, 2017

Awesome!!!!!! The sales associates Chelsea and Garry are awesome. They are courtesy to everyone. The vibe from them make you feel wonderful that you went into JD By More

by Laura Levy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thanks so much for the great review and kind words!!! We truly appreciate your business.

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