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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
196 Reviews
J.D. Byrider is different than many buy here pay here dealerships. We offer far more than just transportation—our customers get a safe and reliable car with simple on-site financing, affordable payments and low-cost car care. They also get the security of knowing we’ve helped 1.2 million customers over the more than 25 years we’ve been in business which is often reflected in our J.D. Byrider reviews.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 196 reviews

March 19, 2018

Great time I had excellent service! Staff is friendly and helpful. I got the car I wanted This was my 2nd time with the company and I have no complaints More

by Dkelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Hi there! Thank you so much for the great review and kind words!!! We truly appreciate your business.

March 14, 2018

Bertha Romo was very nice and professional. She made me feel very comfortable and Welcomed as a customer. I really do appreciate the kind customer service. Thank More

by Kamariaa17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words, review, and business. We are happy to see that you had a excellent experience and we truly appreciate your business.

March 12, 2018

Great Experience It was a wonderful experience and Bertha Romo was really helpful. I got a great van and everyone was helpful. I would recommended going to Waukeha Loc More

by kschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

March 10, 2018

Thay didn't do a good job on my car They didn't do a good job on my car I spean a lots a money with you guys I took my car in yesterday I have to take it back today My lights would not More

by Don't n0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager that work and service
March 06, 2018

Great experience The saler was knowledgeable and helpful with the process and got me on the road within a few hours thanks again Bertha Romo. I'll requirement JD Byrid More

by JKamron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Hi there! Thanks for the great review! We are so excited to see that you had a great experience. We truly appreciate your business.

March 01, 2018

She was great..... Bertha was great. She helped me from the time I walked into the door. I love her customer service. Everytime I asked her a question she had a answer. More

by Patrice Boone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Patrice, thank you for your kind words and taking the time to complete this review. We truly appreciate your business.

February 28, 2018

Great experience Bertha was really great service with helping us on the car and she explain everything about the car she did a really awesome job on her job thanks for More

by Nicole123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Hi Nicole, thanks for the great review! We are so excited to see that you had a great experience. We truly appreciate your business.

February 13, 2018

Nice, fast, and easy. Stopped in needing a car. Was browsing through a few months prior, and sales rep remembered me. We went through all the paperwork and they where also More

by Luis1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Hi there! Thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

February 01, 2018

Great experience Bertha was great! She did everything she could to help us and made sure she had all the correct information so we could leave with a car today. Everyo More

by Innesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we look forward to giving you more great customer service in the future.

January 27, 2018

Amazing Everyone was so helpful. I would definitely suggest people come here to purchase their next vehicle. I felt as though everyone wanted to make sure tha More

by Taybdait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Russ Darrow Collision Center Of Waukesha responded

We are glad you were so pleased with the service you received at our dealership. Here at our dealership, we strive to make sure that our sales team is as knowledgeable as possible. Operating with transparency and honesty is very important to us. Thank you for the great review!

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