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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
196 Reviews
J.D. Byrider is different than many buy here pay here dealerships. We offer far more than just transportation—our customers get a safe and reliable car with simple on-site financing, affordable payments and low-cost car care. They also get the security of knowing we’ve helped 1.2 million customers over the more than 25 years we’ve been in business which is often reflected in our J.D. Byrider reviews.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 196 reviews

June 28, 2018

The BEST experience thus far! Dan was my car salesperson. He was the kindest person to me. Everyone involved with the purchasing process was exceptional. I highly recommend this lo More

by Keyna81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words, review, and business. At JD Byrider, we strive to ensure every customer experience in all departments is pleasant, transparent, and easy. Customer satisfaction is of the utmost importance to us. We are honored to have earned your business. We hope to see you again soon!

June 15, 2018

The process was quick and the sales person was very nice. I recommend this place to others. The workers were very friendly & very patient. I had have to ask many questions because the salesman answered them b More

by Nisha89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for the awesome review. I’m glad our team was able to help you. We look forward to giving you more great customer service in the future.

June 15, 2018

Gary and Chelsea were very great help in me getting my car I’m giving the rating because it was very good help and service the treated me well and help me get a car nice and friendly. More

by CashMcbuckets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you so much for the great review and kind words!!! We truly appreciate your business.

May 28, 2018

Fast and friendly I came in and they got me approved immediately!!! My credit is. Or the best so I was a little bit skeptical but I’m driving today because of jd byride More

by Nyer8901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

May 25, 2018

I had a very good experience. I gave this rating because I was treated very kindly I had did a lot of looking around and then when I finally came to JD byriders I was treated like More

by mselaine0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for taking time out of your day and providing such a positive review. We look forward to assisting you in the future.

May 23, 2018

Frustrating! In the 25 days I’ve had my car, I’m frustrated. I loved the test drive, however, upon driving home the speedometer stopped working. Got it back in to More

by Momma bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2018

awesome sauce with customer service My experience with JD by Ryder Bertha Romo was great and she made sure she worked with me to get into a vehicle... Thank you JD By Ryder More

by D'shundra tolefree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you! We appreciate your review and business. It’s great that our team was able to help you. We look forward to giving you more great customer service in the future.

April 28, 2018

Awesome Experience It was a great experience, Bertha Romo helped me a lot and had great patience with me. Overall it was a good experience and I got to drive home today! More

by Martinezdmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you! Operating with transparency and honesty is very important to us. We appreciate being your JD Byrider Waukesha dealership of choice!

April 25, 2018

Amazing Bertha was wonderful. She helped me wonderfully and I loved her customer service. She was very friendly and I will love recommending this place to fri More

by Walters2410
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you very much for such a great review! We work very hard to offer the best possible customer service. We are happy to see that reflected on your last visit.

March 20, 2018

Awesome experience Made everything easy to understand and made sure i was comfortable. She Made sure i was comfortable with my decision of which car i preferred. More

by quisha1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your review and business. Customer satisfaction is of the utmost importance to us. We look forward to giving you more great customer service in the future.

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