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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
196 Reviews
J.D. Byrider is different than many buy here pay here dealerships. We offer far more than just transportation—our customers get a safe and reliable car with simple on-site financing, affordable payments and low-cost car care. They also get the security of knowing we’ve helped 1.2 million customers over the more than 25 years we’ve been in business which is often reflected in our J.D. Byrider reviews.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 196 reviews

February 26, 2019

Great experience Dan was such an amazing person, answered all my questions. Such a great worker. Ask for Dan such an awesome person. Helped with all my needs. More

by Pretty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 28, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, thank you! Operating with transparency and honesty is very important to us. We appreciate being your JD Byrider Waukesha dealership of choice!

February 25, 2019

Great experience I got a great car, Chelsea worked with me to find a car that fit my atyle need and budget. Go are Chelsea for a car More

by Donte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi Donte, we work very hard to offer the best possible customer service. I am happy to see that reflected on your last visit. We look forward to assisting you in the future.

February 01, 2019

Helping Hands Everyone I talked to had a helping hand in me having a nice comfortable vehicle search. I really appreciate the help to become more successful with my More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Congratulations Eric! Thank you for your kind words, review, and business. At JD Byrider, we strive to ensure every customer experience in all departments is pleasant, transparent, and easy. Customer satisfaction is of the utmost importance to us. We are honored to have earned your business.

January 19, 2019

Friendly and knowledgeable staff I came in browsing for cars and Chelsea answered all my questions. Very friendly and helpful. She helped with giving me background information and was More

by Justlokkingfornow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, congratulations! We are excited that our team was able to help you and thank you for choosing JD Byrider Waukesha. We are honored to have earned your business.

December 31, 2018

Good review and sales rep Very good at his job kept me updated on info and made sure I understood very clear would come here again I recommend this sales rep More

by Mike26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Mike, we work very hard to offer the best possible customer service. I am happy to see that reflected on your last visit. We look forward to assisting you in the future.

December 10, 2018

great place I loved the salesperson she was very knowledgeable very nice selection on cars also she was very patient with me while selecting the cars. GREAT CUSTO More

by Rae2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Hi there! We are glad you were so pleased with the service you received at our dealership. Here at our dealership, we strive to make sure that our sales team is as knowledgeable as possible. Operating with transparency and honesty is very important to us. Thank you for the great review!

December 04, 2018

Upset! Okay so I "Purchase" a vehicle Fridays left the lot around 2:30 literally at about 9:15 they car cut off my me for the first time. Ok cool, didn't tri More

by Monalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garry Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of they name, but a lady helped me as well.
November 12, 2018

Car finance Employees there are very helpful and kind I would recommend this to any one very nice people cars are excellent dealership hands down if your is not g More

by Jeff23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Hi Jeff, we work very hard to offer the best possible customer service. We are happy to see that reflected on your last visit. We look forward to assisting you in the future.

November 11, 2018

This company is pathetic These criminals will sell you a lemon for $12,000 and charge you 24% interest. Listen, if you want lemons then go to Pick ‘N’ Save. They taste bette More

by Jaredb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2018

Looking for a car with my brother. Amazing, loved it!!! Enjoyed the experience here and will recommend to my friends to come back. The people are very friendly and willing help in any w More

by J&k2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Russ Darrow Collision Center Of Waukesha responded

Hi there! Thank you so much for the great review and kind words!!! We are honored to have earned your business.

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