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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
196 Reviews
J.D. Byrider is different than many buy here pay here dealerships. We offer far more than just transportation—our customers get a safe and reliable car with simple on-site financing, affordable payments and low-cost car care. They also get the security of knowing we’ve helped 1.2 million customers over the more than 25 years we’ve been in business which is often reflected in our J.D. Byrider reviews.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 196 reviews

September 07, 2020

Awesome customer service and fast service!! I did a pre application before arriving which made things much easier. Chelsea and Hannah was great help Thanks Again! More

by Niesha Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Russ Darrow Collision Center Of Waukesha responded

Hello Niesha, thank you for your kind words, review, and business. We are happy to see that you had an excellent experience and we truly appreciate your business.

June 21, 2020

Hannah and Bertha knew how to help me and expediently did just that. Now I have a reliable vehicle and an opportunity to rebuild my credit. More

by tvlosich48
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Jun 22, 2020 -

Russ Darrow Collision Center Of Waukesha responded

HI there! Thank you so much for taking the time out of your day to leave us a great 4 star rating. We strive to create a 5 star experience. Please share with us how we can make valued customer like you a 5 star experience?

December 11, 2019

Not even a year later (1/24/19)This is my first experience at a dealership and it went great! (12/10/19) Yea I bought this car way over priced and have super high interest More

by EtJojo9418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Jan 24, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, congratulations! We are excited that our team was able to help you and thank you for choosing JD Byrider Waukesha. We are honored to have earned your business.

July 20, 2019

This was a great experience Coming here i didnt know what to expect but the moment i stepped foot in the door i wad greeted with a warm smile and an extended hand. Helped me make More

by Bahir7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

July 09, 2019

Great Experience!! I went over everything with Dan over the telephone on Saturday. I went to pick out and purchase the car that following Monday. As soon as I arrived D More

by Inlam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, congratulations! We are excited that our team was able to help you and thank you for choosing Byrider Waukesha. We are honored to have earned your business.

June 21, 2019

Thorough and Excellent customer service The customer was good at the dealer. I got nice looking vehicle with a 3 year warranty. The process was quick and easy thanks byrider. More

by Shon1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, congratulations! Thank you for choosing Byrider Waukesha as your dealer of choice and the awesome reviews. We are excited that our team was able to help you.

June 14, 2019

Very Pleased Garry did an amazing job on helping me get a reliable vehicle today. I was very pleased with his excellent customer service. He was a great help thank More

by Nice Guy 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Congratulations! We work very hard to offer the best possible customer service. We are happy to see that reflected on your last visit. We look forward to assisting you in the future.

May 15, 2019

Smooth Dan has been so wonderful and helpful through this whole process. He made things go soo smoothly and stress free! Much appreciated! Thank you again D More

by Dk
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, congratulations! We are excited that our team was able to help you and thank you for choosing JD Byrider Wuakesha. We are honored to have earned your business.

February 27, 2019

First time buyer You guys Rock! Chelsea was awesome and polite and very helpful. Thank you again Chelsea.This was a great experience for me, being my 1st time buying a More

by Sharika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Congratulations Sharika, thank you for the kind words. We work very hard to offer the best possible customer service. I’m glad our team was able to help you. We look forward to giving you more great customer service in the future.

February 26, 2019

Great Experience I worked with Daniel, he was very helpful and informed us with a lot of helpful information. He wasn’t pushy and was very nice. I did everything to he More

by Essence94
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2019 -

Russ Darrow Collision Center Of Waukesha responded

Hi there, thank you! We appreciate your review and business. It’s great that our team was able to provide you with a great buying experience. We look forward to giving you more great customer service in the future.

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