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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
196 Reviews
J.D. Byrider is different than many buy here pay here dealerships. We offer far more than just transportation—our customers get a safe and reliable car with simple on-site financing, affordable payments and low-cost car care. They also get the security of knowing we’ve helped 1.2 million customers over the more than 25 years we’ve been in business which is often reflected in our J.D. Byrider reviews.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 196 reviews

September 30, 2022

Chelsea was great and the process was smooth and easy and I would recommend the location More

by Nelsoncassandra712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Chelsea was able to get me into an amazing vehicle and the process was smooth and I was driving same day!!!! More

by Aricobbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Aricobbs responded

It was great and easy!!!

Aug 29, 2022 -

Aricobbs responded

So excited

August 25, 2022

It was wonderful thr location was great chelsea and amber and destiny are awesome thanks guys More

by chelsalina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Chelsea was amazing she helped me choose a car that helped fit my needs I’m so excited More

by Tj46407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Chelsea and destiny got me into a great vehicle! !! It was quick and easy and I’m so excited More

by Latonyar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Latonyar responded

It was great thank you Chelsea and destiny

August 11, 2022

Chelsea was excellent got a great car and they helped through the whole process I would recommend More

by Nicholasrobinson81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Nicholasrobinson81 responded

It was a great process Chelsea was excellent

June 23, 2022

I brought my car 2 months ago I have been having problems after problems with it and jd byrider doesn’t fix it it broke me down twice and I had to get it towed twice and they have not refunded my money More

by Ms.prettie1979
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chelsea Huebner
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

My son was quoted one price, but at closing had a completely different price on the loan paperwork. I was there when the original amount was quoted, but I was not there when he returned the following More

by christopherwsteelman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hannah Warkaske
August 30, 2021

Everyone was so nice and helpful! When they say they are going to get the vehicle that you want they go above and beyond to find it as long as it’s there sister store! More

by Malieka Pittman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah, Nick, and Chris you guys rock!!!
September 18, 2020

I have a wonderful time with the people in the office they’re very friendly and very very helpful of assist me with my need and what I want I really really feel very very comfortable with every each one More

by gatala10245510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words, review, and business. At Byrider, we strive to ensure every customer experience in all departments is pleasant, transparent, and easy. Customer satisfaction is of the utmost importance to us. We are honored to have earned your business.