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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
196 Reviews
J.D. Byrider is different than many buy here pay here dealerships. We offer far more than just transportation—our customers get a safe and reliable car with simple on-site financing, affordable payments and low-cost car care. They also get the security of knowing we’ve helped 1.2 million customers over the more than 25 years we’ve been in business which is often reflected in our J.D. Byrider reviews.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 196 reviews

October 26, 2017

Quick,,, fast and simple!!! They try to understand you and your situation as best as possible...Like putting themself in your shoes!!! And they try to work with you to the best o More

by BeBe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations. We look forward to giving you more great customer service in the future.

October 26, 2017

I had a great experience! I went in thinking negative and the whole Byrider team helped me to their best ability and got me in a new car all within a decent time frame. More

by amrogers7729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words, review, and business. We are happy to see that you had a great experience and we truly appreciate your business.

October 26, 2017

Amazing She was really helpful in every step so that I can drive home today. She explain the whole program to me I will definitely recommend her to my friends More

by Loftonj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words, review, and business. We look forward to giving you more great customer service in the future.

October 25, 2017

Wonderful experience She was beyond helpful and hands on! Stayed on top of everything and answered all our questions. She made the experience here very easy and was super More

by brionne12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you! We appreciate your review and business. It’s great that our team was able to help you. We look forward to giving you more great customer service in the future.

October 23, 2017

GREAT CUSTOMER SERVICE It feels good walking in a dealership and greeted with open arms and great Great Customer Service! Everyone was awesome, Gary, was wonderful as I sat More

by Shawn Bryson 0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you very much for such a great review! We work very hard to offer the best possible customer service. I am happy to see that reflected on your last visit.

October 22, 2017

False Information The service department rep told me that I didn’t have to pay for a specific part! When the service was done I had to pay for the service for the part More

by Madaysha95
Recommend Dealer
No
Employees Worked With
Nicole Gorham
October 21, 2017

Great experince . It’s my 2nd time with the company! Everyone was wonderful. Chelsea was able to get me into a great vehicle that fit all my needs for my family. S More

by Ebony mcawesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

We are glad you were so pleased with the service you received at our dealership. Here at our dealership, we strive to make sure that our sales team is as knowledgeable as possible. Operating with transparency and honesty is very important to us. Thank you for the great review!

October 21, 2017

OMG IM IN LOVEEE This was my first car I was kinda scared at first but I been working hard to get my first car and I got it thanks to these lovely people ... I would r More

by Terrab91@mail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meindl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you very much for such a great review! We work very hard to offer the best possible customer service. I am happy to see that reflected on your last visit.

October 19, 2017

Quick and friendly Everyone was nice and I will send people in and recommend people who need their services! They told me everything thing I needed to get driving and More

by Curissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

October 15, 2017

Wonderful I had an amazing experience! The whole process was simple and stress free! Chelsea made everything go smoothly! It was more like chatting with a frie More

by Madalyn01!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you! We appreciate your review and business. It’s great that our team was able to provide you with great service. We look forward to giving you more great customer service in the future.

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