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Russ Darrow Collision Center Of Milwaukee

Milwaukee, WI

4.5
57 Reviews
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9301 W Brown Deer Rd

Milwaukee, WI

53224

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Showing 57 reviews

April 13, 2025

Russ Darrow is great because of the type of cars they sell. I had my car almost a year and still going strong. More

by Mccantstiffany84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 10, 2025

Very professional. Explained everything very well. Use time wisely. Any questions I had the answer it went very clear understanding More

by jpmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 10, 2025

Prompt, Courageous, Friendly, Knowledgeable. Helpful, Arranged transportation for me. Provided updates for the service being performed. More

by MIKE@MICHAELCRISS.NET
Recommend Dealer
Yes
Employees Worked With
Michael Reichert
Apr 10, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 10, 2025

Very courtesy staff and the repairs were quality work. Iceould recommend them for repair bad body work. More

by robinecole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 09, 2025

I bought my vehicle from there and I’m not disappointed. The first time I ever bought me a vehicle from the dealership and then we’re pretty good. More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for choosing Russ Darrow Collision Center Of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 08, 2025

Staff are unfriendly, didn’t mention the washer is down, and were not cooperative on explaining stuff More

by Hashim4ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Meadows
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Hashim, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 08, 2025

Service was done as explained and done on time. Disappointing that credit card is now charged 3% fee. Most large expenses have been paid this way, but will have to go back to a check book. More

by pwmequon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Collision Center Of Milwaukee, we look forward to having you as a valued customer for many years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 06, 2025

They're go-getters! ! They're pleasant, kind, smiles are very welcoming. This 'TEAM' are with you every step of the way 7ntil the vary end of your vehicle purchase, right More

by WHITSETTPAMELA
Recommend Dealer
Yes
Employees Worked With
Dejanae
Apr 07, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Collision Center Of Milwaukee! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 04, 2025

Very prompt and fast in and out of there for an oil change Just great More

by barbfranke
Recommend Dealer
Yes
Employees Worked With
Kristian
Apr 04, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Collision Center Of Milwaukee! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 01, 2025

Great service, always does a great job. No hassles Very friendly, and great service, even when it's crowded they get you in and out as fast as possible More

by Tee
Recommend Dealer
Yes
Apr 02, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Collision Center Of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Martin Rehfeldt martin.rehfeldt@russdarrow.com

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