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Russ Darrow Collision Center Of Milwaukee

Milwaukee, WI

Overview
Employees
Reviews
4.5
57 Reviews
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9301 W Brown Deer Rd

Milwaukee, WI

53224

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Showing 57 reviews

April 27, 2025

Very nice service The guy was very nice and helpful to me always when I go in More

by laninawinters
Recommend Dealer
Yes
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Apr 27, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Collision Center Of Milwaukee! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 25, 2025

Quick and professional Overall had a good experience, no over aggression no trying to up-sale any service More

by meadows71
Recommend Dealer
Yes
Employees Worked With
Kristian
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Apr 26, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 25, 2025

I like the little video of my undercarriage and what the mechanic found that needs attention More

by MIKEWANCKET
Recommend Dealer
Yes
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Apr 26, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 24, 2025

Everyone is so kind and helpful, and they got me in the same day, within an hour of calling. More

by kristen.jaworski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 23, 2025

When I called to schedule service, the phone was not answered for several minutes. Other than that annoyance, the experience was great. I really appreciated the technician taking the extra time to expla More

by godsrose80
Recommend Dealer
Yes
Employees Worked With
Megan and Justin, I think
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Apr 23, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We do apologize for the delay in answering our phones. Some days, we are quicker than others :) Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 19, 2025

Service and parts department went above and beyond expectations ordering the correct color bumper. Installation was perfect and finished in a timely manner. More

by MMARTENS222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 19, 2025

Okay Done Nice ? ? Okay Nice Very good in all areas Very good in all areas. No problem at all More

by CARNETTPOWELL
Recommend Dealer
Yes
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Apr 19, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Collision Center Of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 17, 2025

Some of the greatest customer service I’ve had to deal with appreciate the service advisor and all he done to get my truck up and running More

by carriewilliams43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 16, 2025

Awful Not truthful with things wrong g with cars If it's a lemon say it's a lemon More

by DOCMAN83
Recommend Dealer
No
Employees Worked With
1
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Apr 20, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 15, 2025

Very pleasant and work was completed in timely manner. All is good with service at Russ Darrow. More

by Tom F
Recommend Dealer
Yes
Employees Worked With
Megan Villmow ??.
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Apr 15, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

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