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Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

West Bend, WI

4.3
132 Reviews

132 Reviews of Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

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January 25, 2021

Excellent service, fast and friendly. Informed me about all check points on the vehicle. I will return for service in the future. I will return More

by Mploserpool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
January 20, 2021

Katie is very nice and helpful. She is always transparent when it comes to servicing my vehicle. Very good customer service. Would recommend to others. More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
November 28, 2020

Best service department around, very friendly! They made sure we knew everything that was being done the whole time they were working on our Jeep! More

by lovymark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
November 09, 2020

Prompt, courteous service. Walked in and was able to get my car in right away. Had tires rotated while I waited and the price was reasonable. More

by Shadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
October 16, 2020

Excellent service! The Service Advisor was so friendly and really knowledgeable! I got my vehicle back in better condition than when I left it! Will be coming back for all my services! More

by K_allen023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
October 01, 2020

Excellent Service Every Time! Greeted with a smile in a timely manner, my service work was completed properly. Including a complementary wash, my car was ready well before my expected wait time. More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
August 26, 2020

After three times to determine what was wrong with my truck. They charged me a premium price to swap out the bad unit. I don't see why after two times of removing the defective unit, cleaning it, reinsta More

by djungm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
July 22, 2020

Everyone we worked with was great have no complaints. Katie and dennis in service were amazing very helpful and they explain everything very well. We will definitely come back if we need to. More

by Sweetbutterfly09
Recommend Dealer
Yes
Employees Worked With
Dennis in service , Kathryn Allen
March 14, 2020

The service was prompt and courteous. The staff is always helpful and friendly. Work was completed as expected with no issues. My favorite dealer to go to for any service More

by Dan Miller
Recommend Dealer
Yes
Employees Worked With
Daniel Domask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin T Urban
January 17, 2020

Oil Change I drove to the dealership to see when I could get an oil change and they said right now. They checked me in and asked for the keys while I went and s More

by russl1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin T Urban
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