Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

Professionalism defined. Very knowledgeable and helpful. All questions answered and my service work, oil change, tire rotation, new wipers, and new air filter done in less than 45 minutes. Excellent service All questions answered and my service work, oil change, tire rotation, new wipers, and new air filter done in less than 45 minutes. Excellent service. More

Service department was very friendly & efficient. Explained everything that was completed and future recommendations. I will define returning for future service as needed. Explained everything that was completed and future recommendations. I will define returning for future service as needed. More

Immediate service at check in. Quoted an accurate time of service. All issues addressed and nice review of service at end. service. All issues addressed and nice review of service at end. More

Katie in Service is great to work with and Janessa in sales is awesome as well! sales is awesome as well! More

They Could Not Have Made It A Better Service Experience! Fully Explained And Every Detail Covered! Katie and Adam Define Customer Service!! Thank You! Fully Explained And Every Detail Covered! Katie and Adam Define Customer Service!! Thank You! More

The service was what I had expected. I appreciated the friendly service I received at Russ Darrow Jeep in West Bend, WI. friendly service I received at Russ Darrow Jeep in West Bend, WI. More

Excellent service, I was in and out in a timely manner! Very courteous and she explained everything they did in full detail! Thank you again! Very courteous and she explained everything they did in full detail! Thank you again! More

I highly recommend getting your vehicle serviced here!! Katie is so helpful and knowledgeable!! I will not go anywhere else for service. Thank you, WB CJDR Service!! Katie is so helpful and knowledgeable!! I will not go anywhere else for service. Thank you, WB CJDR Service!! More

When we bought our vehicle they got us to buy the extra oil changes for a “good deal” so we trust them and buy again. Never will I ever buy another vehicle from them. Every oil change they have a list of 1 oil changes for a “good deal” so we trust them and buy again. Never will I ever buy another vehicle from them. Every oil change they have a list of 10 things they find “wrong”. Well funny because I have taken it to other mechanics who tell me they are over exaggerating and they can do it for half the price of Russ Darrow if needed. Absolutely a trap and a joke. I don’t even want to go back for the rest of my oil changes I have paid for. Terrible service!! More

I was early for my appointment, but they were able to get a get a jump start on services needed. Katie was very professional and polite. When she got updated status on the progression, she passed that info o a get a jump start on services needed. Katie was very professional and polite. When she got updated status on the progression, she passed that info onto me. Pleasurable experience and deserving of 5 stars. Keep up the great work Katie and Darrow team! More