Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

They tried bouncing me between your dealerships, but the ram dealership finally took care of me in a timely manner much appreciated ram dealership finally took care of me in a timely manner much appreciated More

I brought my Jeep in for the 1st time at this dealership for routine maintenance. I was quickly greeted by a service advisor. I was told upfront the routine maintenance cost (oil change/tires rotation) and for routine maintenance. I was quickly greeted by a service advisor. I was told upfront the routine maintenance cost (oil change/tires rotation) and that I could save a little bit of money if I paid cash as there’s a 3% credit card fee for using a credit card. I was then escorted to the customer waiting area by the service advisor who told me to help myself to any of the complimentary beverages that they have. The waiting area was clean with comfortable seating and a television. The maintenance service was completed in approximately 50 minutes. After I paid my bill, the service advisor escorted me to my vehicle. He thanked me for choosing Russ Darrow and stated that if they can be of any assistance in the future with vehicle service needs or sales to please let them know. As I had a positive experience at this dealership, I will be a returning customer. More

Fast and very thing was great they rotated my tired too and they were very nice and they were very nice More

Joshua was thorough and kept good communication about the status of the truck in for repairs. Well done! status of the truck in for repairs. Well done! More

Bought a new truck sales (Kyle) and Finance were amazing . Mark definitely went the extra mile and then some to make sure my purchase was ready and looked amazing ! Can’t say enough. Thank you ! . Mark definitely went the extra mile and then some to make sure my purchase was ready and looked amazing ! Can’t say enough. Thank you ! More

The diagnosis fee was extra considering the car was brought there for repair .thank you brought there for repair .thank you More

Confusion over what my vehicle was scheduled for- writer seemed unsure of what he was doing seemed unsure of what he was doing More

It was a very good experience at the dealer ship in west bend thanks Jonathan bend thanks Jonathan More

I will never use this car dealer ever again. Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very di Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very disappointed and will never purchase another vehicle from this place. More

Personalized, accommodating service. Recommend several options for tires. Chose Michelin Defender. Was solicited separately to buy my Jeep. Still having conversation. Recommend several options for tires. Chose Michelin Defender. Was solicited separately to buy my Jeep. Still having conversation. More