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Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center
West Bend, WI
132 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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132 Reviews of Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center
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November 29, 2017
Service to sales Great customer service! Jordan in service went above and beyond my previous dealership even though I was only coming in for a recall on my 2013 Grand Great customer service! Jordan in service went above and beyond my previous dealership even though I was only coming in for a recall on my 2013 Grand Cherokee which led me to Jeremy & Larry who followed suit. Started with a recall on my 2013, left with a 2018!!! Earned repeat business from me! More
by Jenny
Employees Worked With
Jeremy Yingling, Ivan Lawler, LARRY SABEL, Justin T Urban
November 12, 2017
Oil change/tire rotation Promised completion in 1.5 hours, took 2 hours. Then, oil leaked out, husband fixed, returned next morning for check. Was given number for tow truck b Promised completion in 1.5 hours, took 2 hours. Then, oil leaked out, husband fixed, returned next morning for check. Was given number for tow truck but we were able to put in enough oil to get oil pressure back so we didn’t need it. Justin was apologetic and accommodating however this was extremely inconvenient and time consuming More
by Doreen
Employees Worked With
Justin
