Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

Was very easy to work with Sam C. . he was very knowledgeable about the Jeep Grand Cherokee and made my buying experience great . he was very knowledgeable about the Jeep Grand Cherokee and made my buying experience great More

Tiffany the service manager was incredibly helpful. She kept me informed throughout the repair and went above and beyond to be helpful. Very knowledgeable and kind. She kept me informed throughout the repair and went above and beyond to be helpful. Very knowledgeable and kind. More

Easy to facilitate process. Didn't experience the usual games dealers play. Appreciate the honesty and transparency through the entire process Didn't experience the usual games dealers play. Appreciate the honesty and transparency through the entire process More

Exceptional service when bringing in my Jeep for a recall repair. The Service Advisor Tiffany Breuer was very professional, knowledgeable, warm and caring. Tiffany was truly customer focused and understood repair. The Service Advisor Tiffany Breuer was very professional, knowledgeable, warm and caring. Tiffany was truly customer focused and understood what I needed and expected with my service. Tiffany not only ensured that my recall repair would be completed, but also provided a free oil change and tire rotation. More

I had an oil change. But also purchased a vehicle for my daughter. Both experiences were excellent. But also purchased a vehicle for my daughter. Both experiences were excellent. More

Great service, facility and mechanics. Communication is always there and they do what they say and say what they sat Communication is always there and they do what they say and say what they sat More

My husband and I have been working with Dan Domask for 30-31 years at WB Darrow. Hexis THE BEST. We have never considered going elsewhere when we are ready to purchase a vehicle. We are made to feel li 30-31 years at WB Darrow. Hexis THE BEST. We have never considered going elsewhere when we are ready to purchase a vehicle. We are made to feel like family. That is very important to us. More

The week before christmas my alternator went out also had a exhaust leak and asked for an oil change, when dropped off my 2020 ram 1500 i wrote down alternator not working, exhaust manifold leak and oil chan a exhaust leak and asked for an oil change, when dropped off my 2020 ram 1500 i wrote down alternator not working, exhaust manifold leak and oil change, when the back order part showed up 2 1/2 months later , yes 2 1/2 months waiting for part , i pick up my truck with new alternator, exhaust manifold had not been fixed and no oil change! talked to someone a least once a week for the 2 1/2 months and still has exhaust leak and no oil change was done ! More

The RAM Team did an exceptional job on repairing the Service Bulletin for the Brake Software problem. Service Bulletin for the Brake Software problem. More

The buying experience was good But I’ve been waiting for a dome light to be replaced and a 2nd key fob Not sure why it’s taking so long All I get for an answer is “We are checking “ I think someo for a dome light to be replaced and a 2nd key fob Not sure why it’s taking so long All I get for an answer is “We are checking “ I think someone needs to step in and find out what is the problem More