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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
821 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 821 reviews
June 19, 2025
Need to get back the car wash all so a little more speed up front speed up front More
by lauragorde
Verified CustomerEmployees Worked With
June 15, 2025
I’ve had a very good experience buying at Russ Darrow, & just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me bac just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me back on the road very quickly. An overall great experience at Russ Darrow West Bend More
by kdbgolfs
June 14, 2025
I was early fur me appt and they got me in right away. Explained everything thoroughly to me. They answered still my questions. I was in and out again before my actual scheduled appt. Explained everything thoroughly to me. They answered still my questions. I was in and out again before my actual scheduled appt. More
by monzna1968
Employees Worked With
I dont remember his name
June 13, 2025
Coming in as someone who had never bought a car before, Kyle made it so easy. He took what I liked about all the cars and narrowed it down to a select choice of which one would be best fit, and just like t Kyle made it so easy. He took what I liked about all the cars and narrowed it down to a select choice of which one would be best fit, and just like that I found my car. More
by lmripple
Employees Worked With
June 10, 2025
Paper not checked off ,had to wait ,also mileage was not reset on car was not happy went back in to get mileage reset reset on car was not happy went back in to get mileage reset More
by FSCHAETZER
Employees Worked With
June 08, 2025
Awesome, easy, no hassle, not pushy, my wife and I will be looking at Russ Derrow FRIST when looking at any new or used vehicles be looking at Russ Derrow FRIST when looking at any new or used vehicles More
by MICHAELLOCY46
June 07, 2025
Excellent friendly service, Knowlegable and professional. Top-notch The service department answered all my questions and helped keep my van in Proper condition. Top-notch The service department answered all my questions and helped keep my van in Proper condition. More
by BigHeadGuy
Employees Worked With
Michael
June 06, 2025
Joe did a great job figuring out what caused my Check Engine light to keep going on! Engine light to keep going on! More
by teskebuster2
Employees Worked With
