![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
Filter Reviews by Keyword
By Type
Showing 606 reviews
New car purchase Jeremy was very good to work with. He made sure to review everything to make sure I was comfortable with the purchase. Outstanding customer service. Jeremy was very good to work with. He made sure to review everything to make sure I was comfortable with the purchase. Outstanding customer service. More
![](https://cdn-user.dealerrater.com/images/lotshot/4a05ec74-7d70-47e4-bbd6-e04367691555-th.jpg)
Felt right at home Andy spent a lot of time answering every single question we had, and let us take as much time as we needed to sit in the vehicle, drive the vehicle, a Andy spent a lot of time answering every single question we had, and let us take as much time as we needed to sit in the vehicle, drive the vehicle, and just get a great feel for whether it would work for us. We couldn't have been more pleased with the customer service we received from everyone. We would definitely recommend speaking with Andy for your vehicle needs. He was extremely knowledgeable, friendly, and patient. More
Great salesman! Andy was helpful in finding me a car that I truly loved. He didn't push me to just buy the first car he showed me, he found what I liked and matched t Andy was helpful in finding me a car that I truly loved. He didn't push me to just buy the first car he showed me, he found what I liked and matched the car. He also always goes above and beyond to help even after he sells the car. I can call him any time with any issues and he finds a way to make it right. More
![](https://cdn-user.dealerrater.com/images/lotshot/5e4f32e4-2d9f-446f-a28e-a644b62d9a93-orig-th.jpg)
Used Car I was happy with the service I received from Dan and the folks at Russ Darrow in West Best. Dan was very nice and easy to work with. I was happy with the service I received from Dan and the folks at Russ Darrow in West Best. Dan was very nice and easy to work with. More
![](https://cdn-user.dealerrater.com/images/lotshot/cefbfe7b-fef6-4619-94ed-45cd86b150e6-orig-th.jpg)
nice truck very nice to deal with, new vehicle are priced to much, not a big fan of dodge so i thought i would try a jeep very nice to deal with, new vehicle are priced to much, not a big fan of dodge so i thought i would try a jeep More
![](https://cdn-user.dealerrater.com/images/lotshot/8e944779-bce7-4594-b795-92be1dab8585-orig-th.jpg)
Amazing experience! I have not bought a car in 10 years so I had no idea what to expect but I was so thankful and amazed by the teamwork and exceptional customer service I have not bought a car in 10 years so I had no idea what to expect but I was so thankful and amazed by the teamwork and exceptional customer service Dan, Larry, Scott & David provided! They got me exactly what I wanted and needed plus way more than I could have imagined. It was a total team effort by their dealership to make sure that when I drove off the lot I felt comfortable and in love with my new car! After they helped me find the perfect car they worked to make sure I got a great deal, felt comfortable and understood all aspects of my new lease. Larry was so patient with me and my millions of questions. Larry, David and Scott answered every question I had and never made me feel rushed or like it was a stupid question. Dan sat down with me and we went through every feature and setting on my Jeep and helped me set it all up right there! All in all it was a great experience, I will be recommending them to everyone I know! Thanks again Larry, Dan, David and Scott for everything you did, you were all amazing and I absolutely LOVE my new car!! More
![](https://cdn-user.dealerrater.com/images/lotshot/31822e9e-c83a-458f-a0ac-bb577394f607-orig-th.jpg)
Buying a car The sales people did a good job working with the lenders to reach the terms I needed and the payment limits I wanted. They werealso generous with the The sales people did a good job working with the lenders to reach the terms I needed and the payment limits I wanted. They werealso generous with the offer for my trade in. More
Quality service I would recommend this dealership because of the customer service. Everyone starting with the salesman Rick, to the sales manager and ending with the I would recommend this dealership because of the customer service. Everyone starting with the salesman Rick, to the sales manager and ending with the financing, everyone was knowledgable and helpful. They all worked hard to make sure my process was as smooth and painless as it could be. I am now driving my new jeep! More
![](https://cdn-user.dealerrater.com/images/lotshot/6d8a4ab5-395d-4fc9-8bc4-368855f24b29-orig-th.jpg)
New Buyer This was my first time buying from a dealer. They were very friendly and very understanding and easy to communicate with. I will definitely be going b This was my first time buying from a dealer. They were very friendly and very understanding and easy to communicate with. I will definitely be going back once I'm ready to get another vehicle. Would recommend this dealership to anyone. More
Quick and painless Sent an email into the dealership on Tuesday. Thursday night I had an appointment with Andy and I walked out with a new to me vehicle and my old leas Sent an email into the dealership on Tuesday. Thursday night I had an appointment with Andy and I walked out with a new to me vehicle and my old lease vehicle turned in. More