Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Jeep buy Very helpful and quick and out the door. Annette, Larry, Dana, and Scott all very helpful in making this quick and easy.thanks much everyone. Very helpful and quick and out the door. Annette, Larry, Dana, and Scott all very helpful in making this quick and easy.thanks much everyone. More

Awesome experience Buying this vehicle was an awesome experience. This is the first time I have ever ordered a vehicle. My sales person Dan Powell was very helpful and k Buying this vehicle was an awesome experience. This is the first time I have ever ordered a vehicle. My sales person Dan Powell was very helpful and kept me informed all the way and called the moment my van arrived. I picked it up on Monday and he went through everything with me so I would know how to use everything on the vehicle. It is great and so is he. I love the van. More

New Jeep 2018 Lease We were at Dealership for 8 AM appt with service dept, and nearing end of lease on 2014 Jeep Patriot. We were hoping to start looking for new lease op We were at Dealership for 8 AM appt with service dept, and nearing end of lease on 2014 Jeep Patriot. We were hoping to start looking for new lease options & very pleased that Dan was in early that day, and he was happy to work with us! He was friendly and patient as we test drove new Jeep options and helpful in our decision to lease new 2018 Jeep Cherokee! Everyone at the dealership was friendly and we are thrilled with our new ride! Thanks to Dan & everyone at Russ Darrow for a great experience! We wish you all a happy holiday season! Greg & Stephanie Schutz More

It was great. The sales team was very welcoming, and they are not very high pressure. They are straight with you, and don't sugar coat anything. This is the second The sales team was very welcoming, and they are not very high pressure. They are straight with you, and don't sugar coat anything. This is the second vehicle I have leased from them, and they always make me feel like family. Thank you so much to Annette, Dan, Dave, and Larry for all of your help. Happy Holiday's to each of you and your families. More

Great customer service and fast. I showed up 20 mins before closing because I didn't know they closed that early (website doesn't state service hours different from sales hours) and I showed up 20 mins before closing because I didn't know they closed that early (website doesn't state service hours different from sales hours) and they did my oil change and cabin filter change with no hesitation. Great service! More

Great Experience This dealership is very professional, courteous and knowledgeable. Dan was great to work with and we would highly recommenced working with him. They This dealership is very professional, courteous and knowledgeable. Dan was great to work with and we would highly recommenced working with him. They have a great selection of cars and financing options as well as very generous trade in values. More

The people are super friendly. It was nice not to be push in to buy a car. They were super nice and very helpful. I would differently recommend them to anybody. It was nice not to be push in to buy a car. They were super nice and very helpful. I would differently recommend them to anybody. More

Service to sales Great customer service! Jordan in service went above and beyond my previous dealership even though I was only coming in for a recall on my 2013 Grand Great customer service! Jordan in service went above and beyond my previous dealership even though I was only coming in for a recall on my 2013 Grand Cherokee which led me to Jeremy & Larry who followed suit. Started with a recall on my 2013, left with a 2018!!! Earned repeat business from me! More

Awesome Service I've known Larry for years. He and Dave really looked out for me. Excellent service. Will be coming back for years. Thanks for the great service. I've known Larry for years. He and Dave really looked out for me. Excellent service. Will be coming back for years. Thanks for the great service. More

An enjoyable experience. I had been in the market for a new vehicle for some time now, and on black Friday I decided to shop around at my local Russ Darrow in WB. When I got o I had been in the market for a new vehicle for some time now, and on black Friday I decided to shop around at my local Russ Darrow in WB. When I got on the lot I immediately saw a sales associate walk towards me, and the stereotypical thoughts went through my head; oh man this guy is going to talk my ear off and try to sell me something that I simply can't afford blah blah... However, when I met my associate, Rick Hodge, I was pleased to find that he was exactly the type of salesperson I wanted. I straight up told him what I was looking for, and he listened very well. He wasted no time in showing me certain vehicles on the lot, and when none of them really stood out to me, he used his resources to locate the perfect car. He brought it over to the lot asap, and as it turns out it was the perfect car that I wanted. Rick was helpful, polite, and had a vast knowledge of what he was doing, and answered all of my questions to the best of his ability. During the paperwork process, he fought for the best deals for me, which I am grateful. For the brief time that I met him, Larry also was nice and helped me out with some deals as well, and Dana was great too! Overall, Rick really made my experience at Russ Darrow enjoyable, and I am very glad I got to meet him. On a side note, he even took the time to sign me up for Mopar accessories, which I really appreciate. Thank you, Rick! More