Russ Darrow Chrysler Jeep Dodge RAM of West Bend

This was the best experience I have had ever I have purchased over 40 vehicles in my life and this was by far the best ever. From sales to manager to finanace to delivery. This was hands down gre I have purchased over 40 vehicles in my life and this was by far the best ever. From sales to manager to finanace to delivery. This was hands down great. The knowledge, honesty,friendliness, professionalism and care of the entire staff was evident through my whole transaction. They offered to accommodate at all times. All this with a quick process and great pricing. I could not have asked for more Thank you all again!!! More

Great experience We had an amazing experience and would recommend them to anyone. They gave me a fair deal on my trade. And my new Jeep is amazing We had an amazing experience and would recommend them to anyone. They gave me a fair deal on my trade. And my new Jeep is amazing More

best experience at a car dealership I had purchased 4 car in my life and this was the 5th one and hands down this was the best experience I ever had. Got an email from Larry one afternoo I had purchased 4 car in my life and this was the 5th one and hands down this was the best experience I ever had. Got an email from Larry one afternoon asking if I need more details when I was looking for leasing, I sent him short and straight email with what I have offer and if he can beat, 5 min later got a call that he will not only beat that but actually offered me pacifica limited version vs Touring L plus. I didn't take a hear beat to say yes and all went butterly smooth from there. Rick helped me with patience with my initial paperwork and also while delivering he explained everything in detail. Aamir in finance was amazing no push for upsells straight yes or no and plenty of signature and I am was out to door within 45 Min into the dealership. I drove 60 Mile one way for this and would do it again if I am buying FCA vehicle. Great Job guys! More

Happy Customer, Love my Jeep! This is our 3rd time buying a vehicle from this dealership and can't be more pleased. The latest one I bought was my first cross over vehicle so I wa This is our 3rd time buying a vehicle from this dealership and can't be more pleased. The latest one I bought was my first cross over vehicle so I was very apprehensive. But I couldn't be happier with our sales person. I got all my questions answered. And I didn't feel pressured. Very friendly and knowledgeable on the different concerns that I had. My one disappointment was I never received a survey from Chrysler. I would have answered it with a raving review. I would defiantly refer Rick to anybody I know that will be looking at vehicles in the future. More

Happy with the service ! We’ve used Russ Darrow for the maintenance of our handicap van and so decided to go to them to find our new vehicle. We connected with Andy and starte We’ve used Russ Darrow for the maintenance of our handicap van and so decided to go to them to find our new vehicle. We connected with Andy and started our search. He was very pleasant to work with and understood what I was looking for and our parameters. We had a personal delay in our car search but when I reconnected with Andy he was quick to get on the hunt and found a selection for me to try out. The outcome? I have a vehicle that is just what I needed and enjoying the ride !! Thanks so much Andy ! More

Great customer service with a personal touch ! This is the second Jeep I purchased from your dealership ! The reason is dan domask. .. he is well informed and will do whatever to make the deal ! I This is the second Jeep I purchased from your dealership ! The reason is dan domask. .. he is well informed and will do whatever to make the deal ! I like his first time best deal and I felt confident in the value I received More

Excellent salesman Ray Bohn was an excellent salesman. He was not to pushy and respected our time. I will definitely recommend him to friends and family. Very Happy! Ray Bohn was an excellent salesman. He was not to pushy and respected our time. I will definitely recommend him to friends and family. Very Happy! More

Friendly, no pressure I got to the dealer at 2:30, and by 3:10 I had found a car I was interested in purchasing. My saleswoman made it a very easy process, she was encourag I got to the dealer at 2:30, and by 3:10 I had found a car I was interested in purchasing. My saleswoman made it a very easy process, she was encouraging and I felt no pressure to buy. More

All employees of this dealership worked great together. We came into Russ Darrow not knowing for sure if we wanted a new vehicle or used. Rick worked with us and was able to get us a new Jeep for a great pr We came into Russ Darrow not knowing for sure if we wanted a new vehicle or used. Rick worked with us and was able to get us a new Jeep for a great price. This is our third new vehicle from Russ Darrow and Rick was a great salesman, we are very pleased. More

Amazing customer service! I recently visited this dealership with the future possibility of buying a new car. I wanted to explore my options. I met with Annette. She showed me I recently visited this dealership with the future possibility of buying a new car. I wanted to explore my options. I met with Annette. She showed me some of the different options that were within my price range. Her genuine caring and understanding as well as positive customer service skills really made an impact with me. Every time I have been to a dealership before, the sales person was just trying to sell me a car to make money. Annette was a person who actually cared about my interests and needs as a customer. For that reason, I will be returning her to purchase my vehicle through her. She has made this process that much more enjoyable. More