Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Dan Powell was incredible I was really upset and hesitant to trade my car in. I had bought it with my inheritance from my parents. I was extremely emotionally attached to my ca I was really upset and hesitant to trade my car in. I had bought it with my inheritance from my parents. I was extremely emotionally attached to my car. However my husband has developed back issues and we needed an SUV for him. Dan made us feel like family. He took the time to listen and sympathize with me. He understood and listened to all my concerns. He worked with us to get the payment where we needed it to be and made sure everything was perfect. We will never buy a car from anyone else. Thank you for everything you did for our family!! More

Service excellence I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service More

Annette my Sales women was great Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee. The Staff is great!! More

Best car buying experience ever Rick was our salesman. What a wonderful young man. Cared about our needs and did everything he could to make sure that was done. Jon our F & I guy was Rick was our salesman. What a wonderful young man. Cared about our needs and did everything he could to make sure that was done. Jon our F & I guy was equally wonderful for the same reasons. What a team. I will go back! More

Unsurpassed expertise and experience. Turned a daunting process into pleasant buying experience. They listened carefully to our needs and desires, and helped find the best fit vehicle. T Turned a daunting process into pleasant buying experience. They listened carefully to our needs and desires, and helped find the best fit vehicle. They even worked hard to match our financial comfort zone. From beginning to end, it was the best major purchase decision to go to Russ Darrow and his team. More

Courteous Service We came to the dealership with our the car we had in mind selected online. Rick listened to our reasons for our choice, threw out a couple other optio We came to the dealership with our the car we had in mind selected online. Rick listened to our reasons for our choice, threw out a couple other options, and then brought the Camry we had selected for a test drive. The financing was taken care of and we left with the vehicle we wanted. They are customer friendly at Russ Darrow. More

Very customer focused Our salesman Ray and the manager Scott were very in tune with our budget and needs and did anything possible to get us the car we wanted. We were com Our salesman Ray and the manager Scott were very in tune with our budget and needs and did anything possible to get us the car we wanted. We were comfortable with the purchase process because it wasn't pushy, and it was very geared towards us at the customer as to how Russ Darrow could help us purchase that car. More

My sales experience My sales person was a real pleasure to work with not your tipical salesman very down to earth and easy to talk to. Seemed very truthful and honist My sales person was a real pleasure to work with not your tipical salesman very down to earth and easy to talk to. Seemed very truthful and honist More

Making sure their customers are happy they did a really great job fixing my dash, and they put me in a really nice rental while my van was being worked on!!! they did a really great job fixing my dash, and they put me in a really nice rental while my van was being worked on!!! More