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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
613 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 613 reviews
February 19, 2018
Family Friendly Customer Service We came to Russ Darrow on a Thursday night to look at a vehicle we were interested in. Immediately Dan Powell met us at the door, with a smile and a h We came to Russ Darrow on a Thursday night to look at a vehicle we were interested in. Immediately Dan Powell met us at the door, with a smile and a handshake. He even had the car we were interested in pulled out for us! Dan was so friendly and even interacted with our children. He really made us feel like family. The general manager Dave Hildebrandt was so willing to work with what worked for us! He wasn't pushy for us to buy and made sure we were 100% confident in our purchase. I would highly recommend anyone looking for a family friendly experience purchasing a new or used vehicle to stop in or give Dan a call! More
by cmiescher
Employees Worked With
David Hildebrandt, Dan Powell
February 17, 2018
Service excellence I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service More
by Louie
Employees Worked With
Kaitlyn Richling
February 13, 2018
Annette my Sales women was great Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee. The Staff is great!! More
by chadwickhahn
Employees Worked With
Annette Ortiz, SCOTT FALTER
February 07, 2018
Best car buying experience ever Rick was our salesman. What a wonderful young man. Cared about our needs and did everything he could to make sure that was done. Jon our F & I guy was Rick was our salesman. What a wonderful young man. Cared about our needs and did everything he could to make sure that was done. Jon our F & I guy was equally wonderful for the same reasons. What a team. I will go back! More
by Harrell28
Employees Worked With
Jon F&I, Rick Hodge
February 06, 2018
Unsurpassed expertise and experience. Turned a daunting process into pleasant buying experience. They listened carefully to our needs and desires, and helped find the best fit vehicle. T Turned a daunting process into pleasant buying experience. They listened carefully to our needs and desires, and helped find the best fit vehicle. They even worked hard to match our financial comfort zone. From beginning to end, it was the best major purchase decision to go to Russ Darrow and his team. More
by Happy Client
Employees Worked With
GM, Sales Managers, Finance, Rick Hodge
February 06, 2018
Courteous Service We came to the dealership with our the car we had in mind selected online. Rick listened to our reasons for our choice, threw out a couple other optio We came to the dealership with our the car we had in mind selected online. Rick listened to our reasons for our choice, threw out a couple other options, and then brought the Camry we had selected for a test drive. The financing was taken care of and we left with the vehicle we wanted. They are customer friendly at Russ Darrow. More
by Jeanne G.
Employees Worked With
Rick Hodge
February 03, 2018
Very customer focused Our salesman Ray and the manager Scott were very in tune with our budget and needs and did anything possible to get us the car we wanted. We were com Our salesman Ray and the manager Scott were very in tune with our budget and needs and did anything possible to get us the car we wanted. We were comfortable with the purchase process because it wasn't pushy, and it was very geared towards us at the customer as to how Russ Darrow could help us purchase that car. More
by Mdetloff
Employees Worked With
Raymond Behm, SCOTT FALTER
January 31, 2018
Making sure their customers are happy they did a really great job fixing my dash, and they put me in a really nice rental while my van was being worked on!!! they did a really great job fixing my dash, and they put me in a really nice rental while my van was being worked on!!! More
by Jmartin
Employees Worked With
Seth tearney
January 31, 2018
Excellent experience at Russ Darrow West Bend Thank you Jason Cowart and Corey Jonathan for making the purchase of a used car such a pleasant one at your dealership. We will return. Thank you Jason Cowart and Corey Jonathan for making the purchase of a used car such a pleasant one at your dealership. We will return. More
by Hartford Customers
Employees Worked With
Corey Jonathan, Jason Cowart
January 31, 2018
My sales experience My sales person was a real pleasure to work with not your tipical salesman very down to earth and easy to talk to. Seemed very truthful and honist My sales person was a real pleasure to work with not your tipical salesman very down to earth and easy to talk to. Seemed very truthful and honist More
by Stoeger1
Employees Worked With
Jim Dunker
