Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
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Dan Powell was incredible I was really upset and hesitant to trade my car in. I had bought it with my inheritance from my parents. I was extremely emotionally attached to my ca I was really upset and hesitant to trade my car in. I had bought it with my inheritance from my parents. I was extremely emotionally attached to my car. However my husband has developed back issues and we needed an SUV for him. Dan made us feel like family. He took the time to listen and sympathize with me. He understood and listened to all my concerns. He worked with us to get the payment where we needed it to be and made sure everything was perfect. We will never buy a car from anyone else. Thank you for everything you did for our family!! More
Family Friendly Customer Service We came to Russ Darrow on a Thursday night to look at a vehicle we were interested in. Immediately Dan Powell met us at the door, with a smile and a h We came to Russ Darrow on a Thursday night to look at a vehicle we were interested in. Immediately Dan Powell met us at the door, with a smile and a handshake. He even had the car we were interested in pulled out for us! Dan was so friendly and even interacted with our children. He really made us feel like family. The general manager Dave Hildebrandt was so willing to work with what worked for us! He wasn't pushy for us to buy and made sure we were 100% confident in our purchase. I would highly recommend anyone looking for a family friendly experience purchasing a new or used vehicle to stop in or give Dan a call! More
Service excellence I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service More
Annette my Sales women was great Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee. The Staff is great!! More
Best car buying experience ever Rick was our salesman. What a wonderful young man. Cared about our needs and did everything he could to make sure that was done. Jon our F & I guy was Rick was our salesman. What a wonderful young man. Cared about our needs and did everything he could to make sure that was done. Jon our F & I guy was equally wonderful for the same reasons. What a team. I will go back! More
Unsurpassed expertise and experience. Turned a daunting process into pleasant buying experience. They listened carefully to our needs and desires, and helped find the best fit vehicle. T Turned a daunting process into pleasant buying experience. They listened carefully to our needs and desires, and helped find the best fit vehicle. They even worked hard to match our financial comfort zone. From beginning to end, it was the best major purchase decision to go to Russ Darrow and his team. More
Courteous Service We came to the dealership with our the car we had in mind selected online. Rick listened to our reasons for our choice, threw out a couple other optio We came to the dealership with our the car we had in mind selected online. Rick listened to our reasons for our choice, threw out a couple other options, and then brought the Camry we had selected for a test drive. The financing was taken care of and we left with the vehicle we wanted. They are customer friendly at Russ Darrow. More
Very customer focused Our salesman Ray and the manager Scott were very in tune with our budget and needs and did anything possible to get us the car we wanted. We were com Our salesman Ray and the manager Scott were very in tune with our budget and needs and did anything possible to get us the car we wanted. We were comfortable with the purchase process because it wasn't pushy, and it was very geared towards us at the customer as to how Russ Darrow could help us purchase that car. More
Making sure their customers are happy they did a really great job fixing my dash, and they put me in a really nice rental while my van was being worked on!!! they did a really great job fixing my dash, and they put me in a really nice rental while my van was being worked on!!! More
Excellent experience at Russ Darrow West Bend Thank you Jason Cowart and Corey Jonathan for making the purchase of a used car such a pleasant one at your dealership. We will return. Thank you Jason Cowart and Corey Jonathan for making the purchase of a used car such a pleasant one at your dealership. We will return. More