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Russ Darrow Chrysler Jeep Dodge RAM of West Bend

West Bend, WI

4.4
702 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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2617 W Washington St

West Bend, WI

53095

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Showing 702 reviews

October 18, 2018

Very pleased I have been to Russ Darrow before and left with 15 minutes due to a bad sales rep but after working with Dan, he had restored my faith in the dealersh More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell, Justin T Urban, Kaitlyn Richling, TYLER GAU
October 17, 2018

Very easy and fair. Our salesman Jim was very helpful throughout our buying of my fathers vehicle. He also followed up days after the purchase on a few things for me. W More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
October 11, 2018

Professional and kind Jim was professional and kind during our interaction. He listened well to me and made sure all my needs were met. I felt at ease while asking question More

by Suomikuutsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
October 08, 2018

Great Good experience communication and knowledgeable salesman. No pressure atmosphere is a main reason I returned besides price. Did my homework looking at More

by Marv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell, SCOTT FALTER
October 06, 2018

Fantastic service James Dunker at West Bend Russ Darrow dealership really came through for me, helping me purchase a nice used truck from a long distance, which is a ne More

by Big dog x5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
October 04, 2018

Friendly, helpful service Helped me narrow down my options from very broad requirements and helped me find what I wanted in my price range. Thanks to Jason who I appreciated wa More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Jason Cowart, Jim Dunker
September 30, 2018

2012 Jeep Fire Repair Kate and Tyler we’re awesome with dealing with repairs to my 2012 Jeep Grand Cherokee do to a fire caused by a recall. I can not say the same for the More

by Jeff C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Richling, TYLER GAU
September 28, 2018

Fantastic! They helped me in a rough time and got me in and out incredibly quickly the service was fantastic from David Hildebrandt and Dan Powell. More

by MDH54731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hildebrandt, Dan Powell
Sep 28, 2018 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank You....Enjoy your truck.

September 28, 2018

Xxxxxx The only thing different I would want is more than an 1/8 tank of gas when buying a 30k vehicle. Otherwise a nice experience. More

by Dylan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
September 27, 2018

Easy,fast and friendly Got exactly what we wanted in a vehicle and the price too. Dan was extremely helpful, knowledgeable and friendly. Second vehicle from the store.... More

by jsm1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell
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