Russ Darrow Chrysler Jeep Dodge RAM of West Bend

A different experience.....for a change The sales people were very helpful in understanding my needs, and wants, in a vehicle. They were thorough in their answers and explanations, profess The sales people were very helpful in understanding my needs, and wants, in a vehicle. They were thorough in their answers and explanations, professional in their attitude, and compassionate to my buying experience. More

Sales Rep Jim went above and beyond to assist me. ! Jim helped me find the perfect car and went out if his way to help me get a car seat base out of my return vehicle. Scott in finance was very sincere Jim helped me find the perfect car and went out if his way to help me get a car seat base out of my return vehicle. Scott in finance was very sincere and assisted In locating a car with the features I wanted. The finance person I closed with Jonathan was very arrogant and even spoke rudely to my sales rep. He did not represent the dealership well and undermined an otherwise pleasant buying experience. More

Car detailing They had my car for almost 8 hours to Detail it. Finally I told them I am going to be there at certain time to pick up it better be ready. It was wax They had my car for almost 8 hours to Detail it. Finally I told them I am going to be there at certain time to pick up it better be ready. It was waxed but windows were not even cleaned. I called twice to see when it was going to be done and the guy said whoever was doing it was a perfectionist and he was taking a lot of time to get scratches out. Last time I will take my car there. Should not take almost 8 hrs and windows are not cleaned. Very disappointed. More

Very friendly Any time I have questions they are always willing to help. They get my vehicle in fast and back to me in a timely fashion Any time I have questions they are always willing to help. They get my vehicle in fast and back to me in a timely fashion More

good people to work with This is my third vehicle from Russ Darrow. I keep coming back for the freindly and great service. I always recommend your service depsrtment to others This is my third vehicle from Russ Darrow. I keep coming back for the freindly and great service. I always recommend your service depsrtment to others. More

Purchasing a new car Very friendly and knowledgeable.Jim was great and Jon made financing a breeze. Im very happy with my purchase and will definitely recommend this deal Very friendly and knowledgeable.Jim was great and Jon made financing a breeze. Im very happy with my purchase and will definitely recommend this dealership to all my friends and family. More

2010 Escape It was a pleasure working with Jim in sales and Jon for the closing. This was a good experience for my son purchasing his first vehicle. I’m sure Dar It was a pleasure working with Jim in sales and Jon for the closing. This was a good experience for my son purchasing his first vehicle. I’m sure Darrow will be dealer of choice in the future. More

Informational and efficient Everyone was very helpful and efficient in the whole process. The organization was good and I really appreciated how they worked with me with my budge Everyone was very helpful and efficient in the whole process. The organization was good and I really appreciated how they worked with me with my budget, and laid out my options very organized and concise. I will definitely return in the future. More

Friendly staff Great and friendly service, do what they can to make you feel comfortable and try their best to get you the vehicle you want/deserve. Great and friendly service, do what they can to make you feel comfortable and try their best to get you the vehicle you want/deserve. More

Jeep lover! Dan was a fantastic sales guy going the extra mile to make things work for my budget! Very knowledgeable and passionate about being a fair and honest Dan was a fantastic sales guy going the extra mile to make things work for my budget! Very knowledgeable and passionate about being a fair and honest salesman! More