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Russ Darrow Chrysler Jeep Dodge RAM of West Bend

West Bend, WI

4.4
614 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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2617 W Washington St

West Bend, WI

53095

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Showing 614 reviews

June 11, 2018

Excellent service and patience with me on making a thorough Dan Powell was very patient and helpful on picking out the right truck. I was able to get the right payment for me that is within my family’s budget! More

by Randy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell
June 08, 2018

Jim is the best! Jim took the time to get to know us and was able to assist on our purchase. We truly felt that he took the time to get to know us and our needs and wa More

by CDJ426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
June 08, 2018

Top Notch! Third lease with Russ Darrow (same salesman each time) and I couldn’t be happier! Great service, great price, fast and efficient. Don’t go anywhere el More

by DLadd
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Domask
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2018

Great service, friendly people. Great and fast service, friendly employees that make you feel welcome. Always done in a timely manner and have great, fast WiFi service. I also enj More

by Tim
Recommend Dealer
Yes
Employees Worked With
Justin T Urban
June 03, 2018

Jeep of my Dreams I recently found myself without a car after an unfortunate accident. Less than 24-hours from the accident and with an overnight college-level study se More

by thomas_nuffan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell
June 02, 2018

Great car-buying experience Salesman Rick was great, great car, great price. Finance department was quick and up front. Business Manager Jon was very unprofessional. Full revie More

by Brandon_hollon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

wonderful experience and great people to work with. I had a great experience. The people there are great to work with. I leased a vehicle for the first time and they walked me through the process and an More

by Ram guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Krkalic, SCOTT FALTER, Jim Dunker
June 01, 2018

An easy car buying experience I visited the dealership because Dan works there. Dan was very up front straight forward and easy to work with. While I had some idea of what I was More

by Rob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell
June 01, 2018

First time new car buyer. For someone that has never been able to buy new before I would recommend Russ Darrow to anyone. Thay made sure I went home with the truck I wanted and More

by Troyski71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT FALTER, Jim Dunker
May 31, 2018

Very poor. They don't know what they are doing Lied about the history of the car when I bought it. Had to replace the engine and they did Not do that properly. Service manager is not professiona More

by The pitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Domask
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hildebrandt, Dale Janus, Kaitlyn Richling
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