Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Great experience! We loved working with Dan, he was so helpful and streamlined the process so we left in a Jeep we loved same day! I appreciated that we never felt ru We loved working with Dan, he was so helpful and streamlined the process so we left in a Jeep we loved same day! I appreciated that we never felt rushed, and he didnt hesitate to bring us anything new or used that caught our eye but helped us stay within our budget. All in all our best car buying experience to date! More

I’m sending everyone I know to these guys!! Dan and David worked so hard for a week trying to accommodate my very specific requests. At the end of the day I traded in a vehicle I didn’t vibe wit Dan and David worked so hard for a week trying to accommodate my very specific requests. At the end of the day I traded in a vehicle I didn’t vibe with to one I am completely in love with. Scott was able to finalize a couple outliers, they are all wonderful to do business with. Highly recommend getting your dream car from this dream team! Thanks guys More

Friendly staff, quick and easy Each of the staff members were very friendly. Jim listened to what I wanted in a vehicle and found me a good match. He was very knowledgeable and expl Each of the staff members were very friendly. Jim listened to what I wanted in a vehicle and found me a good match. He was very knowledgeable and explained each of the vehicle's features. More

Unexpected Purchase! We hadn’t intended on purchasing a vehicle the day we stopped at the dealer. We had actually been in town to look at a full-size pickup at another dea We hadn’t intended on purchasing a vehicle the day we stopped at the dealer. We had actually been in town to look at a full-size pickup at another dealer, ended up not liking it, and decided to just drive through other lots to see what was out there on the way home. Ended up pulling in to Russ Darrow to look at a 2018 Ram on the lot.....and somehow ended up test driving a Wrangler. Which both of us have always kind of wanted anyway but never thought to look at seriously. Drove one with an automatic transmission, liked it but didn’t want the payment that came with the price tag. Jim got creative and pulled up the same model in a manual transmission. It’s history from there. We are in love! Jon (the business manager?) could maybe stand a course or two in how to communicate with people, but cannot say enough about Jim and Scott. Great salesmen. Excellent follow up since purchase. Made the hour trip worth it! More

Good experience The sales man I delt wit was very personable and low pressure, which was a great change compared to other dealerships. If I ever buy another car I wou The sales man I delt wit was very personable and low pressure, which was a great change compared to other dealerships. If I ever buy another car I would most likely deal with him again More

Great experience Jim was a pleasure to work with and we got the truck we wanted at the price we were looking for. Great job. Thanks Jim. Jim was a pleasure to work with and we got the truck we wanted at the price we were looking for. Great job. Thanks Jim. More

Friendly & Efficient team! I had issues with a slow leak in the tire. From the mechanic to Melanie in the office they were extremely helpful. I didn't realize I had a dealers I had issues with a slow leak in the tire. From the mechanic to Melanie in the office they were extremely helpful. I didn't realize I had a dealership right in my town. Melanie explained all of the services they offer. My husband and I both own a Nissan. We will definitely be coming back for service and to purchase our future vehicles! More

Car purchase and service Not a trustworthy sales person or dealership. This dealship is the reason people hate car sales people. I dealt with the sales staff and the service d Not a trustworthy sales person or dealership. This dealship is the reason people hate car sales people. I dealt with the sales staff and the service department, both are very un-professional More

Very honest Straight shooter. No high pressure. Very friendly. Comfortable atmosphere. Very knowledgeable about the vehicle. Stayed in contact to see if he could Straight shooter. No high pressure. Very friendly. Comfortable atmosphere. Very knowledgeable about the vehicle. Stayed in contact to see if he could further help me. More

Fast and efficient I have been 4 dealerships to get a car before. So far it is the best dealership i have ever been to. Especially Jim Dunker is very helpful for us. He I have been 4 dealerships to get a car before. So far it is the best dealership i have ever been to. Especially Jim Dunker is very helpful for us. He provided all the important informations and made a good deal with the car. I couldn't been more happier with my new Lexus. Thank you More