Russ Darrow Chrysler Jeep Dodge RAM of West Bend

I made a deal online and drove 1 hour and 45 minutes to come sign paperwork. Upon arrival, I literally find another couple purchasing the truck I was there to pick up. I have never had a dealership sell a come sign paperwork. Upon arrival, I literally find another couple purchasing the truck I was there to pick up. I have never had a dealership sell a vehicle out from under me before. Their response was we are so sorry. Well that doesn't cut it. They did put $37 of gas in my truck, but that is little compensation for a whole day waisted and not getting a specific truck I was there to buy. If I were you, I would look elsewhere for a vehicle. More

Great people, helpful, and strong communicators. I didn’t even have to go into the dealership. Everything was done on line from the safety of my own home. I strongly recommend buying or leasing from didn’t even have to go into the dealership. Everything was done on line from the safety of my own home. I strongly recommend buying or leasing from Darrow. More

Hanson was very responsive and answered all my questions. He’s a hard worker and a pleasure to deal with. I would only recommend that he slow down slightly when showing the car’s features to the buyer, after He’s a hard worker and a pleasure to deal with. I would only recommend that he slow down slightly when showing the car’s features to the buyer, after the sale. Jon in Finance was also great, and helped show me a better deal, which I greatly appreciate. More

Quick and easy. Found what I wanted. Easy and efficient service. All around good buying experience you normally dont get now a days. Highly recommend service. All around good buying experience you normally dont get now a days. Highly recommend More

Very helpful people there very quickly and work with your needs what you want and financially also.Hansen Olson was easy and very friendly to work with and made the process so easy. needs what you want and financially also.Hansen Olson was easy and very friendly to work with and made the process so easy. More

Professional and friendly salesmen. Test drive, sale, and paperwork went smooth and well. Gary greeted and introduced himself right as my father and I pulled up for the scheduled test drive. and paperwork went smooth and well. Gary greeted and introduced himself right as my father and I pulled up for the scheduled test drive. More

Great people great products great service(s)Bought Jeeps Great people great products great service(s) Bought Jeeps and services from them over last 20 years. Would recommend them to anybody interested in g Great people great products great service(s) Bought Jeeps and services from them over last 20 years. Would recommend them to anybody interested in getting new or having cars service. More

Excellent service, fast and friendly. Informed me about all check points on the vehicle. I will return for service in the future. I will return all check points on the vehicle. I will return for service in the future. I will return More

Katie is very nice and helpful. She is always transparent when it comes to servicing my vehicle. Very good customer service. Would recommend to others. when it comes to servicing my vehicle. Very good customer service. Would recommend to others. More

Painless and quick process. Excellent experience with the sales and financial support staff. Looking forward to the next opportunity to work with the guys in west bend. the sales and financial support staff. Looking forward to the next opportunity to work with the guys in west bend. More