Russ Darrow Chrysler Jeep Dodge RAM of West Bend

BEST PLACE EVER!!!!! Car buying never got easier. Holly BEST PLACE EVER!!!!! Car buying never got easier. Holly Parsons Was on point to what I really wanted and I have to say she was amazing. I use to hat BEST PLACE EVER!!!!! Car buying never got easier. Holly Parsons Was on point to what I really wanted and I have to say she was amazing. I use to hate buying cars but they make it easy and smooth. Thank you for the great customer service To all that help me there that day, Happy with my Wrangler 2020!!!!!!... More

The sales team was fast and courteous with responses. They worked with us to get the best deal possible! We will purchase our next vehicle there as well! They worked with us to get the best deal possible! We will purchase our next vehicle there as well! More

The staff at Russ Darrow Chrysler Jeep Dodge RAM in West Bend have gone above and beyond to help us in all of our vehicle needs over the past few years. We won’t shop anywhere else! Bend have gone above and beyond to help us in all of our vehicle needs over the past few years. We won’t shop anywhere else! More

I had a great experience. I love my new Wrangler and I’m very happy with how I got it. Hansen was easy to work with and was very helpful. Great work to all! very happy with how I got it. Hansen was easy to work with and was very helpful. Great work to all! More

They provided very good service in helping us find the vehicle we wanted that would meet our desires. No easy task while production is stopped at the manufacturer. vehicle we wanted that would meet our desires. No easy task while production is stopped at the manufacturer. More

The dealership was clean and sanitized. I appreciated Hansen's effort to remove paint that was stuck in the bed of the truck. However, When I was driving home I noticed a chip in the windshield and the n Hansen's effort to remove paint that was stuck in the bed of the truck. However, When I was driving home I noticed a chip in the windshield and the next day while setting up the truck and organizing it I noticed that 3 of the tires were missing the caps for the air valve in the tires. One side note is that their dealership is pretty small and had no coffee available or other drinks with a small seating area. The sales manager was thorough with explaining what was available as far as warranties available. All in all it was a good experience with the exception of the truck bed and tire issues mentioned above. More

Good experience until the signing. Continually asked to go over my budget with extended services. Good to offer services just a bit pushy. Still stayed under my budget however. go over my budget with extended services. Good to offer services just a bit pushy. Still stayed under my budget however. More

Great job in working through the Corona virus issues, very clean facility. Process overall was quick when initiated online, and phone calls were minimized as well to make they transaction seem seem less. very clean facility. Process overall was quick when initiated online, and phone calls were minimized as well to make they transaction seem seem less. Came in drove the car signed papers and was on my way. More

Hansen was a very polite and really took care of the situation with the Corvid 19 virus he made sure that I was always safe. I would recommend him to anyone. Just a friendly and nice guy. situation with the Corvid 19 virus he made sure that I was always safe. I would recommend him to anyone. Just a friendly and nice guy. More

My first car buying experience, and although there were a few hiccups at the beginning, both Chad, and Hansen worked hard in showing me that they truly wanted a great car buying experience for me. Will defin few hiccups at the beginning, both Chad, and Hansen worked hard in showing me that they truly wanted a great car buying experience for me. Will definitely recommend family and friends to go buy from Hansen on their next car! More