Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Outstanding Vehicle Buying Experience My wife and I test drove four vehicles and every time we returned, Jason was eagerly awaiting us with the next vehicle. Though it meant he stood in t My wife and I test drove four vehicles and every time we returned, Jason was eagerly awaiting us with the next vehicle. Though it meant he stood in the rain, he didn't once show any sign of this being an inconvenience to him. He would get in the car with us prior to each drive and go through every detail of the vehicle before allowing us to leave the parking lot. Jason's approach was a very personal one and he shared important insight to each vehicle we drove The attention he provided was second to none. At no point during our interaction with either Jason were we rushed or pushed in a certain direction in order for them to make a sale. I highly commend Jason on his willingness to work on our behalf. So much so that when we left and were on our way home, we decided to turn our car around and purchase the Jeep. More

Friendly people and really easy to work with There was no pressure to buy. The people friendly and nice. Wasn't planning on buy right away but it felt right. It was pretty pleasant experience There was no pressure to buy. The people friendly and nice. Wasn't planning on buy right away but it felt right. It was pretty pleasant experience More

was very happy just happened to stop to look at a RAM and Janessa rios stopped and assisted me on the RAM.turned out that it was only 2wd and needed 4x4,so with the just happened to stop to look at a RAM and Janessa rios stopped and assisted me on the RAM.turned out that it was only 2wd and needed 4x4,so with the help of Janessa and Justin turned out that they had a RAM that fit in the perameters. very happy,give them a try you wont be disappointed. More

Buying a used car This was my first time buying a car, but Russ Darrow made it easy and gave me a great, accommodating deal. They let me take it on several test drives This was my first time buying a car, but Russ Darrow made it easy and gave me a great, accommodating deal. They let me take it on several test drives and even take it to my own mechanic. More

Repeat Russ Darrow West Bend Customers We have purchased or leased a total of 6 vehicles from Russ Darrow West Bend! Due to our preference of Dodge and Jeep vehicles, excellent customer ser We have purchased or leased a total of 6 vehicles from Russ Darrow West Bend! Due to our preference of Dodge and Jeep vehicles, excellent customer service, friendly staff, and convenient location - we are happily repeat customers! We recently purchased our new 2018 Dodge Grand Caravan a couple weekends ago from this same location, and enjoyed working with Ani! She was friendly, and helpful in our selection and made the process go smoothly! More

Oil Change Can someone explain to me why every time I get a oil change the service department wants me to purchase a cabin filter and other products for a enormo Can someone explain to me why every time I get a oil change the service department wants me to purchase a cabin filter and other products for a enormous price but then to top it off want to charge me a service charge to put it in and I didn’t even request this service. I understand they are operating a business but to have repeat customer return you should not try to create unnecessary expenses. I do not need a call back for a explanation as well. More

Chrysler 300 Out of all the dealerships I have worked with in the past five years to purchase cars I would rate this dealership number one. The service manager Sc Out of all the dealerships I have worked with in the past five years to purchase cars I would rate this dealership number one. The service manager Scott went way above and beyond to find what I was looking for and getting me the price, Along with both sales. More

Did everything in their power to meet our needs Anni did a great job of meeting our needs and making the buying experience enjoyable. What she didn't know answers to she obtained the information fo Anni did a great job of meeting our needs and making the buying experience enjoyable. What she didn't know answers to she obtained the information for us. She went out of her way to make this work for us More

2016 Jeep Cherokee Trailhawk Our sales person was outstanding and was the reason we purchased our vehicle that day. Jason took the time while we decided between two different vehi Our sales person was outstanding and was the reason we purchased our vehicle that day. Jason took the time while we decided between two different vehicles. He provided us all the information we requested in helping us decide. We never felt pressured the entire time we were there. More

Pleasant and respectful they were all nice and very helpful. They respected what i wanted and and offered solutions to help me achieve my goal. Would definetly recomend. they were all nice and very helpful. They respected what i wanted and and offered solutions to help me achieve my goal. Would definetly recomend. More