Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Detail work Spent $150 on a car detail and it was awful, they had my car the whole day... the seats didn’t even get a wipe down. The young kid who did it apologiz Spent $150 on a car detail and it was awful, they had my car the whole day... the seats didn’t even get a wipe down. The young kid who did it apologized and said they sold a bunch of cars... and the lighting is bad in the shop so they can’t see?! I felt bad for him but sent it back in for another 30 min... still not great but I had to leave. More

Knowledgeable Ani answered all my questions and assist with my purchase of a Dodge Grand Caravan GT including makimg arrangements to deliver the vehicle to our home Ani answered all my questions and assist with my purchase of a Dodge Grand Caravan GT including makimg arrangements to deliver the vehicle to our home. Jon in finance wad also knowledgeable and patient with all my questions. Very happy with my puchase. More

2016 Dodge charger The people are very courteous and her helping me work through a rattling noise in the front end of the car front struts were ordered and will be sched The people are very courteous and her helping me work through a rattling noise in the front end of the car front struts were ordered and will be scheduled for next week. Couldn't ask for more very happy that they're skilled staff was able to hear and recognize the sound I described. More

Great car and great staff We traveled 4hrs one way to get our car, and it was absolutely worth it! Staff were very friendly and the process was fairly straightforward We traveled 4hrs one way to get our car, and it was absolutely worth it! Staff were very friendly and the process was fairly straightforward More

Everyone was awesome!! From the moment I sent my text about this jeep, to the time I signed the papers, everything and everyone were great. Janessa and Jon did everything t From the moment I sent my text about this jeep, to the time I signed the papers, everything and everyone were great. Janessa and Jon did everything they possibly could to help make this sale super. It was a bit of a ride for me to get to Russ Darrow West Bend but it was so worth it. Would highly recommend this dealership. My son had a much similar encounter with this dealership and that is why I choose you. Thanks again for everything. Love my new Jeep More

Amazing service Everyone here was very friendly. They got my car done very quickly and they even washed it for me! I would highly recommend this dealership. Everyone here was very friendly. They got my car done very quickly and they even washed it for me! I would highly recommend this dealership. More

Finally got our Jeep! Janessa was great to work with and very helpful to find us our Jeep Wrangler we have always wanted. We would recommend her to anyone else looking for Janessa was great to work with and very helpful to find us our Jeep Wrangler we have always wanted. We would recommend her to anyone else looking for a vehicle. More

Super helpful I verified on line the vehicle was still at dealership, and set up a meeting the next day to test drive. I was greeted by my friendly salesman, Jason. I verified on line the vehicle was still at dealership, and set up a meeting the next day to test drive. I was greeted by my friendly salesman, Jason. I took vehicle for the test drive, and Jason answered all of my questions. I also was trading in a vehicle. So they offered me a fair price for trade in, which is all anyone wants, is a fair price. We were actually able to make the deal the same night, even though that invoked me driving home and returning. But the deal was done late that evening. Thanks for a stunning new ride! More

Great customer service. When I first walked in I was greeted and asked who I was there for. In about 1 minute Janessa Rios was there greeting me and ready to take me out to t When I first walked in I was greeted and asked who I was there for. In about 1 minute Janessa Rios was there greeting me and ready to take me out to the car I was looking to buy. I checked it and talked a little bit with her before I did a test drive. All said and done I did get the vehicle and Not being to tech savy Janessa show me how to use Bluetooth with my cell phone so I don't have to miss calls while driving. Now its hands free what a relief. Thank you very much Janessa for everything you did to help me out. You have outstanding customer service skills. More

Good experience Very nice dealership to work with. Friendly staff. Brought my vehicle from another site with no questions asked. Quick response. very good experience. Very nice dealership to work with. Friendly staff. Brought my vehicle from another site with no questions asked. Quick response. very good experience. Would recommend. More