Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Janessa - great representative I worked with Janessa to find a vehicle. She was a great representatives to work with. Clear, concise and not aggressive. When questions were asked I worked with Janessa to find a vehicle. She was a great representatives to work with. Clear, concise and not aggressive. When questions were asked she would have an answer or be able to find an answer in a short time. She also offered options and was willing to pull cars from different lots. One area of frustration is the time it took in finance. I had a scheduled appointment and 52 minutes later I still did not enter the finance office. Once I complained things moved more quickly, albeit, a little less personable. That is ok because it is simply paperwork. More

Jannesa was great, but Jannesa was great but the wait time, 2 days in a row, to get my financing done was not as great had an appointment at 5, didn't start the financing pr Jannesa was great but the wait time, 2 days in a row, to get my financing done was not as great had an appointment at 5, didn't start the financing process till 6 pm. To much wasted time on my dime. More

We loved our experience shopping at Russ Darrow. Sales attendants were helpful but not pushy, and gave us space to look. The sales manager Adam worked with us to find a fair price on my new Jeep. Rob in F attendants were helpful but not pushy, and gave us space to look. The sales manager Adam worked with us to find a fair price on my new Jeep. Rob in Finance was informative, timely, and entertaining. Great experience, start to finish. I love my Jeep Cherokee! More

Nice and Kind! I walked in the door and was immediately greeted by Ani, who helped me find exactly what I was looking for and answered all my questions. Very satisfi I walked in the door and was immediately greeted by Ani, who helped me find exactly what I was looking for and answered all my questions. Very satisfied with their service and ability to answer any questions I had! More

2018 Jeep Wrangler Ani worked with me really closely during the entire process, she shows empathy for the customer and truly cares about the customer satisfaction before Ani worked with me really closely during the entire process, she shows empathy for the customer and truly cares about the customer satisfaction before and after purchasing the vehicle. I did have an issue with my vehicle but after reaching out, she immediately took action and follow up after it was resolved. More

The showroom was very clean and professional appearance. Our salesman Hansen Olson was a pleasure to work with and very knowledgeable in every aspect of our vehicle search. Our salesman Hansen Olson was a pleasure to work with and very knowledgeable in every aspect of our vehicle search. More

It a friendly and very professional Just brought a new Jeep gladiator and was the thanks of the help of janessa for to show me around the Jeep I order she is very friendly and would re Just brought a new Jeep gladiator and was the thanks of the help of janessa for to show me around the Jeep I order she is very friendly and would recommend her if you need a vehicle. More

Dealer comp new car maintenance Prompt no appointment oil changes, tire rotation, multi point inspection and a car wash included. Made no difference that I bought my car from a diffe Prompt no appointment oil changes, tire rotation, multi point inspection and a car wash included. Made no difference that I bought my car from a different Darrow dealer. Friendly service. More

Although it took quite a bit of time the did everything to make the experience as good as possible. They care about their customers. Good experience to make the experience as good as possible. They care about their customers. Good experience More

We are long time customers and have always been please with Dan Domask's professionalism, openness, and positive/optimistic attitude. Thank you for your service. and have always been please with Dan Domask's professionalism, openness, and positive/optimistic attitude. Thank you for your service. More