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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
614 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 614 reviews
August 26, 2020
We got what we wanted at a price that we wanted and are very satisfied with the results. We expect to do more business in the future. very satisfied with the results. We expect to do more business in the future. More
by Tom
August 17, 2020
Larry Sabel was very helpful throughout my Jeep buying experience. He was very informative and made sure I knew everything I needed/wanted to know. He was very kind and considerate. experience. He was very informative and made sure I knew everything I needed/wanted to know. He was very kind and considerate. More
by Nicole12
Employees Worked With
August 13, 2020
Well Janessa obviously did a great job and was very helpful so thank you! She had a great playful but professional attitude towards everything that she did. helpful so thank you! She had a great playful but professional attitude towards everything that she did. More
by Shaunamuch
Employees Worked With
August 13, 2020
Outstanding Janessa Rios was outstanding through out the process of buying my new JEEP. She even picked up the Jeep from Milwaukee and brought it to my house for Janessa Rios was outstanding through out the process of buying my new JEEP. She even picked up the Jeep from Milwaukee and brought it to my house for a test drive. That was great. Thanks again. Doug & Karen Opitz More
by dopitz
Employees Worked With
August 12, 2020
A great automobile dealer. They had a great team the made the buying process quick and efficient. I would recommend them to anyone that is looking for a vehicle. made the buying process quick and efficient. I would recommend them to anyone that is looking for a vehicle. More
by Jeep rubicon owner
Employees Worked With
August 07, 2020
They worked with us to get the deal done. Everybody was polite and professional. We will definitely recommend the dealership to everyone we know. Thanks again!! polite and professional. We will definitely recommend the dealership to everyone we know. Thanks again!! More
by Wjeriorske
July 22, 2020
Everyone we worked with was great have no complaints. Katie and dennis in service were amazing very helpful and they explain everything very well. We will definitely come back if we need to. Katie and dennis in service were amazing very helpful and they explain everything very well. We will definitely come back if we need to. More
by Sweetbutterfly09
Employees Worked With
Dennis in service , Kathryn Allen
July 21, 2020
I was able to trade in my 2010 Chevy for something newer and more reliable. Staff was super friendly and I found a new car quickly at a good price! and more reliable. Staff was super friendly and I found a new car quickly at a good price! More
by mccoy44pam
July 16, 2020
I had the best time working with Janessa. She made picking a buying a new vehicle really fun! Also is very knowledgeable of all the features and takes the time to show you how to function those featur picking a buying a new vehicle really fun! Also is very knowledgeable of all the features and takes the time to show you how to function those features. Her positive attitude is contagious and a great pleasure to work with! I would recommend working with Janessa to anyone looking to buy a new vehicle! More
by aklippel19.lbri
Employees Worked With
