Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Made buying a car easy, got me the best deal and then some! Took care of me throughout the process. Couldn't ask for a better buying process, salesman and sales manager! some! Took care of me throughout the process. Couldn't ask for a better buying process, salesman and sales manager! More

A absolute great buying experience. Friendly staff , clean showroom . Lots of cars to pick from Friendly staff , clean showroom . Lots of cars to pick from More

Russ darrow of West bend is a great place service was the best Dan damask did a great job. best Dan damask did a great job. More

Everyone was super professional and did their best to get me rolling in my new to me Ram! me rolling in my new to me Ram! More

Stay away! ! Purchased a vehicle and had problems immediately, the touch screen wasn't working and the suspension is off. I was told that they had 2 service tech ! Purchased a vehicle and had problems immediately, the touch screen wasn't working and the suspension is off. I was told that they had 2 service techs take my vehicle out and could not replicate the problem. I drive through the city streets feeling like I am on a boat, rocking side to side and the rear end swinging side to side. Supposedly they said they replaced the touch screen, yet I still have problems with it. It took them 2 weeks to do this and I was told they would contact me to let me know what was going on, but no one called. They had me contact a different dealership that dealt with my vehicle and explain the problem. I did that, and was told that they would talk to the techs and get back to me. No one did. I ended up calling them, to find out that the service person I talked to contacted the service rep where I purchased the vehicle and explained to them what needed to be done and that they needed to contact me to make arrangements to fix the problem. 2 days later and I am still waiting for someone to contact me. More

Great great GREAT! !!! VERY POLITE TOO. RUSS DARROW WEST BEND IS A DEALERSHIP I HIGHLY WOULD RECOMMEND WHEN ASKED. !!! VERY POLITE TOO. RUSS DARROW WEST BEND IS A DEALERSHIP I HIGHLY WOULD RECOMMEND WHEN ASKED. More

Kyle was a joy to work with while buying my new RAM Truck! Not your typical pushy robot script sales man. If you find yourself at Russ Darrow in West Bend Wi. looking to get into a new car or truck, I Truck! Not your typical pushy robot script sales man. If you find yourself at Russ Darrow in West Bend Wi. looking to get into a new car or truck, I would suggest you gravitate towards him. More

Kyle was really great. Easy to work with and very helpful. I would highly recommend. Easy to work with and very helpful. I would highly recommend. More

This dealer advertised on their website, yet the pictures were not of the actual car. When I called they stated that it was just a test picture and that the van hadn't passed inspection yet. I feel this is v were not of the actual car. When I called they stated that it was just a test picture and that the van hadn't passed inspection yet. I feel this is very bad practice- it is misleading and I feel you shouldn't advertise a car that they don't have. I would not recommend this dealer due to false advertising. alison More