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Russ Darrow Chrysler Jeep Dodge RAM of West Bend

West Bend, WI

4.4
614 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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2617 W Washington St

West Bend, WI

53095

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Showing 614 reviews

May 23, 2021

Janessa did an amazing job getting me into the Jeep of my dreams! The entire sales team is great! Very grateful for the opportunity to work with amazing people. More

by K_allen023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JANESSA RIOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chad formico, Adam Oswald
May 12, 2021

Justin is a good buddy and he really helped me pick out a good work vehicle for me. Instantly knew what I was looking for. Super fun to talk to. More

by RSS238
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Great staff, awesome product. Over all awesome experience. We will definitely consider using Russ Darrow in the future for our automotive needs. Well worth the trip up to West Bend More

by chellmort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chad formico
April 30, 2021

Great dealership!! Had a great experience with Tim and Jon. They were both vrry helpful and helped to keep my 2 year old entertained while we worked on the deal. More

by Dmn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Griese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

The sales and finance department staff were friendly, knowledgeable, and efficient. Both took the time to understand my vehicle preferences and went above and beyond to get me in the vehicle best suited More

by kel4601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hansen Olson
April 17, 2021

Great experience. Knowledgeable employees concerned with my needs. Will recommend very highly the service professionals I dealt with. I am a long time satisfied customer. More

by mstray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
March 25, 2021

I made a deal online and drove 1 hour and 45 minutes to come sign paperwork. Upon arrival, I literally find another couple purchasing the truck I was there to pick up. I have never had a dealership sell a More

by Tim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LARRY SABEL
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maranda
March 17, 2021

Hanson was very responsive and answered all my questions. He’s a hard worker and a pleasure to deal with. I would only recommend that he slow down slightly when showing the car’s features to the buyer, after More

by Mike S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hansen Olson
March 17, 2021

Great people, helpful, and strong communicators. I didn’t even have to go into the dealership. Everything was done on line from the safety of my own home. I strongly recommend buying or leasing from More

by Somms41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Donath
5.0
This rating includes all reviews, with more weight given to recent reviews.
JANESSA RIOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Corey. Gary Smith, Anahit (ANI) Rushmer, Kathryn Allen, chad formico, Holly Parsons
March 03, 2021

Quick and easy. Found what I wanted. Easy and efficient service. All around good buying experience you normally dont get now a days. Highly recommend More

by Bender1813
Recommend Dealer
Yes
Employees Worked With
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hansen Olson
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