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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
614 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 614 reviews
November 16, 2021
Hours of operation are good. All sales people are very friendly And very helpfull to work with. friendly And very helpfull to work with. More
by Airplanes
Employees Worked With
November 05, 2021
Russ Darrow’s Service Department continues to exceed my expectations. They consistently go over and above to take care of my Jeep. Highly recommended! expectations. They consistently go over and above to take care of my Jeep. Highly recommended! More
by Sardog1
Employees Worked With
Kathryn Allen
October 29, 2021
Ryan and the guys in the service dept were amazing, fast and informative. I bring all my vehicles here for the professionalism of the service and sales dept, this place is A+++ and informative. I bring all my vehicles here for the professionalism of the service and sales dept, this place is A+++ More
by TimC
Employees Worked With
Ryan Knepprath
October 08, 2021
Professionalism defined. Very knowledgeable and helpful. All questions answered and my service work, oil change, tire rotation, new wipers, and new air filter done in less than 45 minutes. Excellent service All questions answered and my service work, oil change, tire rotation, new wipers, and new air filter done in less than 45 minutes. Excellent service. More
by Dan
Employees Worked With
Kathryn Allen
October 08, 2021
Service department was very friendly & efficient. Explained everything that was completed and future recommendations. I will define returning for future service as needed. Explained everything that was completed and future recommendations. I will define returning for future service as needed. More
by cath
Employees Worked With
Kathryn Allen
