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Russ Darrow Chrysler Jeep Dodge RAM of West Bend

West Bend, WI

4.4
614 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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2617 W Washington St

West Bend, WI

53095

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Showing 614 reviews

January 03, 2022

Megan was awesome, as were the lube techs. Quick and effective, great price. Will keep coming back with all my Vehicles👍👍👍 More

by faces_tizzy_0t
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Recommend Dealer
Yes
Employees Worked With
Megan Hornung
December 29, 2021

BUYER BEWARE that this dealership will fix things while under warranty! A year and a half after purchasing my NEW Jeep an error message on dash goes off about low brake fluid and brake light goes on. It go More

by Sage
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Recommend Dealer
No
Employees Worked With
The employees were all great. This is on Adam and Jeep to fix!!
December 22, 2021

Justin was very helpful, very knowledgeable. Easy to work with. He listened carefully to what we were interested in seeing, he asked intelligent questions that made the job of finding the vehicle we wa More

by maclissa
Recommend Dealer
Yes
Employees Worked With
Justin Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

Very friendly and efficient! Helped order parts and washed car. Explained charges and explained inspection results. More

by ewingt1
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Recommend Dealer
Yes
Employees Worked With
Ryan Knepprath
December 12, 2021

Got a very good deal on new tires & Katie Allen was great to work with! More

by Gary S
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Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
December 10, 2021

Good service. Friendly. Done on time. Clean waiting area and restroom. Easy location to access. More

by Nillabirddog1
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Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
December 03, 2021

Excellent service department. Very efficient and knowledgeable. Katie printed out cost sheets for several manufacturers for new tires. I got what I needed and my visit to replace my old tires went p More

by rlmaze
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Recommend Dealer
Yes
Employees Worked With
Cashier, Kathryn Allen
November 30, 2021

Excellent experience every time. Outstanding sales support and service is top quality. Easy to schedule and get service support. More

by KK Mke
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Recommend Dealer
Yes
Employees Worked With
Kathryn Allen
November 30, 2021

Service is quick and on time. Staff is friendly. Waiting area is well stocked with coffee and snacks. More

by rexsimonsen
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Recommend Dealer
Yes
Employees Worked With
Daniel Domask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Allen
November 24, 2021

Great Service DeptMgr GREAT! Service Great!This is Great Service Dept Mgr GREAT! Service Great! This is first time in a long time we were very satisfied with the service! The Service Mgr listened to More

by Jeep
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Allen
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