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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
674 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 674 reviews
March 14, 2025
It was fantastic working with Brandon Wilder. He knew what I was looking for and made it happen. The sales manager was very thorough and explained everything. It was a nice car buying experien He knew what I was looking for and made it happen. The sales manager was very thorough and explained everything. It was a nice car buying experience More
by JOANN_CONRAD
Verified Customer
March 11, 2025
Friendly Service. Quick Service. Great Waiting Area and Communication through your entire time being there. Quick Service. Great Waiting Area and Communication through your entire time being there. More
by BUSKEALYSSA
Employees Worked With
March 11, 2025
The facility is really great, updated and comfy for the waiting customers. We always have great service and care! waiting customers. We always have great service and care! More
by JLCOREY123
Employees Worked With
March 08, 2025
One of the easiest vehicle purchases I ever had. Good test drive, quick and accurate numbers. I had a price point in mind, the numbers were discussed and below where I wanted to be. Robert Garcia an Good test drive, quick and accurate numbers. I had a price point in mind, the numbers were discussed and below where I wanted to be. Robert Garcia and Christopher Rose did a great job. From start to finish was 2-hours. I will be a return customer. More
by MRTBK
March 07, 2025
Great communication! I was very pleased with the explanation given and the fairness of the work done. I was very pleased with the explanation given and the fairness of the work done. More
by THEBURKEJR
March 04, 2025
The service was quick and addressed all my needs. I will be returning for future appointments I will be returning for future appointments More
by SCOTT.ALTENBERGER
Employees Worked With
March 03, 2025
When I inquired about my Jeep Grand Cherokee online, Kyle got in touch with me and helped me all the way through with my purchase. Highly recommended. got in touch with me and helped me all the way through with my purchase. Highly recommended. More
by Christopher Trammer
Employees Worked With
March 02, 2025
Miranda did a wonderful professional job. She answered my questions and solved my problems in good time She answered my questions and solved my problems in good time More
by reverick
March 02, 2025
Brandon and Tony were great. More room for negotiations would have improved overall satisfaction. But satisfied overall. I'm still owed a second key fob and waiting on respons More room for negotiations would have improved overall satisfaction. But satisfied overall. I'm still owed a second key fob and waiting on response. More
by SWAEGHE
February 28, 2025
Service is good. Waiting area is nice. Didn’t take a lot of time. It. was good. Waiting area is nice. Didn’t take a lot of time. It. was good. More
by AJSCHREIER31
Employees Worked With
