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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
650 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 650 reviews
February 14, 2025
Confusion over what my vehicle was scheduled for- writer seemed unsure of what he was doing seemed unsure of what he was doing More
by Anonymous
Verified CustomerEmployees Worked With
February 12, 2025
Overall great experience! Kyle was friendly, personable, and knowledgeable and we did not feel rushed or pressured throughout our entire experience. He took the time to explai Kyle was friendly, personable, and knowledgeable and we did not feel rushed or pressured throughout our entire experience. He took the time to explain the features of the vehicle and go over the Carfax putting us at ease purchasing a used vehicle. We received a good price for our trade-in as well. The entire Russ Darrow team was awesome to work with and we're happy with our purchase! More
by SChapman
February 11, 2025
It was a very good experience at the dealer ship in west bend thanks Jonathan bend thanks Jonathan More
by ALEXAMCGRADY25
Employees Worked With
February 10, 2025
Easygoing, simple and ZERO hassle. Joe Scallorn is my go to guy when I’m buying my next vehicle. 10/10 all around Joe Scallorn is my go to guy when I’m buying my next vehicle. 10/10 all around More
by BMCNEILL0
Employees Worked With
February 10, 2025
I thought they were great to work with and gave me a good price for my trade in. I am a bit disappointed that they were not upfront about there only being one key for the car - this is an $800 item price for my trade in. I am a bit disappointed that they were not upfront about there only being one key for the car - this is an $800 item More
by SYJSARGENT
February 10, 2025
Professional, quick and a seamless process. Shaun was able to get me into an amazing car that had everything I had asked for at a great price. Thanks Shaun! Shaun was able to get me into an amazing car that had everything I had asked for at a great price. Thanks Shaun! More
by susiew06
February 09, 2025
The service was totally amazing. I haven’t enjoyed buying a car and the process it takes, but I can honestly say they were super quick and very honest about everything. I would 100% I haven’t enjoyed buying a car and the process it takes, but I can honestly say they were super quick and very honest about everything. I would 100% refer people to go there! More
by Stephaniespear132
Employees Worked With
February 06, 2025
Speedy and efficient. Didn’t take long for me to get in do the paperwork and leave with my Jeep. Didn’t take long for me to get in do the paperwork and leave with my Jeep. More
by RWATT1
Employees Worked With
February 04, 2025
Russ Darrow was great with the whole experience. Kyle was very patient and willing to help any way necessary. Kyle was very patient and willing to help any way necessary. More
by sdrispalje
Employees Worked With
February 03, 2025
I will never use this car dealer ever again. Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very di Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very disappointed and will never purchase another vehicle from this place. More
by CODYANDAD
Employees Worked With
