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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
439 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 439 reviews
July 28, 2021
Was on a roadtrip from California needed my oil changed. Called the Dealership side they had an express lube..everyone very friendly and professional.Over heard service adviser explaining services being d Called the Dealership side they had an express lube..everyone very friendly and professional.Over heard service adviser explaining services being done The Advisers where very thorough on explaining issues with there vehicles. Really seemed to enjoy working at The Dealership!! More
by William from California
Employees Worked With
July 20, 2021
Very nice people and a ‘no pressure’ environment. Tyler J. (Madison East) was wonderful to work with! I highly recommend him if you are looking for a new or used car. Ms. Voogd in the finance department d J. (Madison East) was wonderful to work with! I highly recommend him if you are looking for a new or used car. Ms. Voogd in the finance department did a great job explaining all the details and took her time with us which we really appreciated. More
by debbieoldenburg
Employees Worked With
Other Employees :
Ms. Voogd was wonderful to work with and took her time and answered our questions clearly and concisely.
June 19, 2021
Great experience and salesperson. They were very knowledgeable, helpful, courteous. I would definitely recommend them and go to them for my next purchase. Very happy! knowledgeable, helpful, courteous. I would definitely recommend them and go to them for my next purchase. Very happy! More
by Ginny
Employees Worked With
June 14, 2021
Easy to deal with , great customer service special BRIAN at service department . Easy to make appointments . Service department very good job .on time to handle the job done at service department . Easy to make appointments . Service department very good job .on time to handle the job done More
by Gallagher0326
Employees Worked With
June 10, 2021
Always great service, no matter who you deal with!! Very convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 More
by Kelly M
Employees Worked With
June 09, 2021
Friendly and Easy people to chat with - accommodating and patient. I hate buying cars (new or used) but would consider Russ Darrow when buying again. patient. I hate buying cars (new or used) but would consider Russ Darrow when buying again. More
by Mteg316
Employees Worked With
Ryan, Hannah
May 26, 2021
Best dealer I’ve ever worked with. The sales staff and managers went above and beyond expectations. From initial interest in vehicle to final sale their team is the best! managers went above and beyond expectations. From initial interest in vehicle to final sale their team is the best! More
by tsjb
May 21, 2021
Did not disclose it was a rental even when we asked directly. Carfax found in back seat pocket after sale. Minimal response to concerns with non disclosure that car was a previous rental, no owners m directly. Carfax found in back seat pocket after sale. Minimal response to concerns with non disclosure that car was a previous rental, no owners manual... After sale, just another customer! More
by Red
Employees Worked With
May 18, 2021
Second vehicle purchase with Russ Darrow, two for two on good experiences. Staff is friendly and do a good job of making you feel like they are there to help. good experiences. Staff is friendly and do a good job of making you feel like they are there to help. More
by JustMe
Employees Worked With
Diego
May 14, 2021
They did a great job from beginning to end. Great test drive, fast paper work, and great explanation of all the features of the new vehicle. drive, fast paper work, and great explanation of all the features of the new vehicle. More
by hinz12
Employees Worked With
