
Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They were very patient This was one of the most pleasant experiences we had buying a car. Our salesperson was very knowledgeable in explaining each of the vehicle's. They we This was one of the most pleasant experiences we had buying a car. Our salesperson was very knowledgeable in explaining each of the vehicle's. They were very patient and worked with us Thank you so much. It was such a pleasure dealing with all the staff at this dealership. More
helped me get a great deal This is my third vehicle from this dealership and am happy with them and the car. They helped me get a great deal. Will definitely go back to Russ Dar This is my third vehicle from this dealership and am happy with them and the car. They helped me get a great deal. Will definitely go back to Russ Darrow for maintenance and other repairs when needed. The entire staff loves cars and loves helping people More
stress free What a incredible and fun valuable experience we had I got the automobile I wanted they don’t give up until the customer is satisfied This was a stres What a incredible and fun valuable experience we had I got the automobile I wanted they don’t give up until the customer is satisfied This was a stress free motorcar buying adventure the facilities are comfortable and well suited to my purchasing and service needs More
I would undoubtedly recommend Every time i come in to Russ Darrow I receive very good servicing. I had not financed a van or purchased from a store for a very long time they were Every time i come in to Russ Darrow I receive very good servicing. I had not financed a van or purchased from a store for a very long time they were very helpful through the complete process of buying the new car I ended up getting. I would undoubtedly recommend Russ Darrow to everyone More
Service Dept needs service This review is mostly on the service department. It has taken 6 weeks and 3 visits to have our rear spoiler on our new van replaced after it fell off. This review is mostly on the service department. It has taken 6 weeks and 3 visits to have our rear spoiler on our new van replaced after it fell off. The parts were not ordered timely, or sent for painting the between the first and second visit, then after waiting around an hour on the second visit we were told they didn't order all the parts. Each time we had to contact the service department for information and follow up as the service writer didn't do his job. Finally the third visit took over 2 hours for a minor repair and again I had to go out and ask where my van was. Find another service department, and if it is a warranty/recall-go to a different Dodge. Even if you have to drive out of town, it will still get done faster More
TERRIBLE PLACE AND STAFF TOTALLY UNPROFESSIONAL. PLAYS GAMES WITH PRICES. REMINDS ME OF THE OLD FLIM FLAM WALK YOU UP THE LADDER GAMES. YOU ARN'T DOING YOURSELF ANY FAVORS AT TOTALLY UNPROFESSIONAL. PLAYS GAMES WITH PRICES. REMINDS ME OF THE OLD FLIM FLAM WALK YOU UP THE LADDER GAMES. YOU ARN'T DOING YOURSELF ANY FAVORS AT THIS PLACE. More
excellent as well as pleasant This is my second time buying a car We had a caring and patient sales person Will definitely go back to Russ Darrow for maintenance and other repairs This is my second time buying a car We had a caring and patient sales person Will definitely go back to Russ Darrow for maintenance and other repairs when needed. I got a perfectly clean used vehichle at a price I could afford. More
fast car buying! It's usually a pain buying a car from a dealership They were able to answer all of my questions about the car in question Thank you very much for the It's usually a pain buying a car from a dealership They were able to answer all of my questions about the car in question Thank you very much for the great service. I had a great experience and will continue to recommend Russ Darrow The sales staff took their time to go through everything with us More
Helpful, friendly, no-nonsense service in buying a car. Sales rep Shannon Marcott is knowledgeable and straightforward. Great experience! We had been shopping around, knew what we wanted, and the car was in Sales rep Shannon Marcott is knowledgeable and straightforward. Great experience! We had been shopping around, knew what we wanted, and the car was in stock. More
thank you The perspective of the staff all the far to the stores owner was positive and rise. Our credit wasn't smart, and that we failed to assume we'd be able The perspective of the staff all the far to the stores owner was positive and rise. Our credit wasn't smart, and that we failed to assume we'd be able to get another automobile while not aiming to a get here, pay here business. we tend to were wrong, the trouble this store exercised to induce us supported was tremendous. The workers was able to place us into a vehicle that supported our wants. More