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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
439 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 439 reviews
November 14, 2021
Excellent Service. Technician was very knowledgable and helpful to answer all the questions and fixing the issues with the car. helpful to answer all the questions and fixing the issues with the car. More
by snp
Employees Worked With
October 25, 2021
I feel confident in their work and trust them to take care of everything for me care of everything for me More
by NHESSLING
Employees Worked With
October 16, 2021
Lucas and Tom are excellent to work with, they help me find the Jeep I wanted with all the bells and whistles just as I imagined and kept me up to date on the whole process which was really fast! Thank yo find the Jeep I wanted with all the bells and whistles just as I imagined and kept me up to date on the whole process which was really fast! Thank you for the EXCELLENT! Service More
by Cesar
October 13, 2021
I was here for an oil change. Got in and out super fast and received a car wash :) great experience and staff was friendly! and received a car wash :) great experience and staff was friendly! More
by Tmaier04
Employees Worked With
October 01, 2021
Service was fast and efficient. Steve gave me some good advice on how to use my remaining free oil changes advice on how to use my remaining free oil changes More
by jrg070459
Employees Worked With
August 27, 2021
Salesman, Tyler Johnson was amazing! He was extremely knowledgeable on specifics regarding different vehicles, he was very professional and listened to what our needs were. The financing staff is also gr knowledgeable on specifics regarding different vehicles, he was very professional and listened to what our needs were. The financing staff is also great! They are personable, courteous and are in it for you! This is the second vehicle I’ve purchased from Russ Darrow JDR of Madison and I will be back! Thanks again! More
by KCT2020
August 21, 2021
We were treated as a valuable customer from the time we walked in until the time we walked out. We had the best experience from Russ Darrow CJDR. walked in until the time we walked out. We had the best experience from Russ Darrow CJDR. More
by tsjb
August 17, 2021
Service was great and the staff was awesome timing was excellent 👏 👌 👍 😀 thank you 😊 😀 👍 💯 satisfied 😌 😀 😊 👍 😄 🤗☀️🌞🌈🌠yes excellent 👏 👌 👍 😀 thank you 😊 😀 👍 💯 satisfied 😌 😀 😊 👍 😄 🤗☀️🌞🌈🌠yes More
by feliciaharrison25
Employees Worked With
August 06, 2021
From the sales staff to the service department, they have taken great care of us for the past 15 years of buying cars. Highly recommended! taken great care of us for the past 15 years of buying cars. Highly recommended! More
by Idoherty01
Employees Worked With
August 04, 2021
Great service, thanks Tom! Very quick to get me in and out. Also, knowledgeable in the trucks specs. I will definitely purchase again from this dealership. out. Also, knowledgeable in the trucks specs. I will definitely purchase again from this dealership. More
by Jake.phillips1
