Russ Darrow Chrysler Dodge Jeep RAM of Madison

Oil change It was good, it ended up a little quicker than I had thought. Staff was courteous & friendly. She explained that I could rotate tires next oil change. It was good, it ended up a little quicker than I had thought. Staff was courteous & friendly. She explained that I could rotate tires next oil change. More

Great friendly fast service Always friendly service; very competitive prices for my Jeep Grand Cherokee. Easy to schedule online appointments. Nice waiting area. Best Jeep dealer Always friendly service; very competitive prices for my Jeep Grand Cherokee. Easy to schedule online appointments. Nice waiting area. Best Jeep dealer in Madison WI. More

Patient, fair, and understanding I give this experience 5 stars because the Michael was very patient with me and my concerns about buying a used vehicle. It started out when I was loo I give this experience 5 stars because the Michael was very patient with me and my concerns about buying a used vehicle. It started out when I was looking for a Charger, but directed me toward cars more realistic in terms of price without sacrificing the minimum necessities I required in a car. Everyone was kind and understanding. More

Excellent My 4th car from these guys. In at 10 undecided on the vehicle and out at 2 with a new car. Nice place overall. Great business model........ My 4th car from these guys. In at 10 undecided on the vehicle and out at 2 with a new car. Nice place overall. Great business model........ More

Professional in sales My experience with Russ Darrow staff was very professional and curtious. The whole transaction went swiftly and smoothly! Will recommend to others and My experience with Russ Darrow staff was very professional and curtious. The whole transaction went swiftly and smoothly! Will recommend to others and purchase again in the future! More

First oil change on my new truck! Came in for my first oil change on my 19 Ram, Bryan the service advisor was very professional, courteous, and expedient while checking my vehicle in. Came in for my first oil change on my 19 Ram, Bryan the service advisor was very professional, courteous, and expedient while checking my vehicle in. Oil change and inspection was done in 20 minutes, and Bryan went thru the inspection form with me even tho it's a new truck and probably didn't need an inspection. But I thought just showed a higher lvl of service than a few other dealers in a have been to. More

Jeep Rubicon We have had the opportunity to purchase a variety of vehicles - high end, new, used, trucks, etc. Lucas was as professional as any! He was patient We have had the opportunity to purchase a variety of vehicles - high end, new, used, trucks, etc. Lucas was as professional as any! He was patient and helped guide us to the right decision. He is an asset and an example of how a sales person should work. More

Very helpful, very friendly, and straight to the point Dealership was extremely helpful and knowledgeable. Assisted with any hiccup that came up, such as verifying my pay stub. Went straight to the point, Dealership was extremely helpful and knowledgeable. Assisted with any hiccup that came up, such as verifying my pay stub. Went straight to the point, but provided helpful info on the process of purchasing and trading a vehicle. Salesman was pleasant to talk to and gave the impression he was trying to get the best deal without coming off pushy or annoying. Definitely impressed me. More

Focus on Service My experience with this dealership was top notch. I found them on the internet, scheduled an appointment, and within just a few minutes, I had my app My experience with this dealership was top notch. I found them on the internet, scheduled an appointment, and within just a few minutes, I had my appointment and a response from someone verifying my appointment. They took the time to read my message and decided to place an order for a part that might be needed. The comment from the dealer was to try and complete the needed service in one visit. When I arrived, the staff took care of me right away. The part that was ordered was needed. So a good thing the part was ordered. Shipping had not arrived yet, so we needed to pick the service back up in a few hours. When I returned a short time later, the service work was done, and I was on my way in less than an hour. I really appreciate the efforts of this service team. Like I said, top-notch service. I would recommend this dealership to anyone. More

Happy Russ Darrow has been good to us for over 10 years. They explain things and let you decide what you need. We are happy with their service. Russ Darrow has been good to us for over 10 years. They explain things and let you decide what you need. We are happy with their service. More