Russ Darrow Chrysler Dodge Jeep RAM of Madison

Great Experience Everyone involved was very happy to help me buy my first car within my budget, time frame and qualifications. I appreciated their patience and transpa Everyone involved was very happy to help me buy my first car within my budget, time frame and qualifications. I appreciated their patience and transparency. More

Great service manager Service manager was helpful in check-in and suggesting maintenance in next visit. Good attitude and helpful. Rob Kulp was very courteous and helpful. Service manager was helpful in check-in and suggesting maintenance in next visit. Good attitude and helpful. Rob Kulp was very courteous and helpful. Thanks More

Great, easy experience, as always! Yet another great buying experience with Lucas! Easy from start to finish. Lucas really knows his vehicles. Answers all my questions easily. Best sale Yet another great buying experience with Lucas! Easy from start to finish. Lucas really knows his vehicles. Answers all my questions easily. Best salesman ever! :) More

Veterans-DO NOT BUY FROM RUS DARROW in MADISON We received an offer under USAA car buying service for a “guaranteed” price. Subsequently, we received an e-mail from Russ Darrow dealership with the We received an offer under USAA car buying service for a “guaranteed” price. Subsequently, we received an e-mail from Russ Darrow dealership with the “exclusive offer” for us for being a USAA member and veteran! When we got there (and after test driving this vehicle), Lucas Branum, sales rep, told us “the price given to us was incorrectly listed.” When I asked them if they would honor the price we were given, they said they would not “just eat the mistake!” The price they give to you is to lure you into the store so they can rip you off. These people have no integrity! Sad that they don’t support Veterans, especially given this was Memorial Day! No integrity! More

Oil change Service is always within reasonable wait time. Pricing is fair and staff is always professional. Flavored popcorn is a huge plus with plenty of beve Service is always within reasonable wait time. Pricing is fair and staff is always professional. Flavored popcorn is a huge plus with plenty of beverages to choose from. More

Exceptional service It's a fast and friendly dealerhip and the staff always taking the extra steps to satisfy customers. Recommending this dealership to friends and famil It's a fast and friendly dealerhip and the staff always taking the extra steps to satisfy customers. Recommending this dealership to friends and families. More

Upgrade to Jeep Grand Cherokee I had offers from multiple dealers. Bob was able to reel me in by being open to negotiation and his ability to structure a mutually convenient deal. I had offers from multiple dealers. Bob was able to reel me in by being open to negotiation and his ability to structure a mutually convenient deal. More

New Durango purchase This was my third purchase from Russ Darrow and have always been happy with the dealership we felt with Don Miller once and wlll never go back This was my third purchase from Russ Darrow and have always been happy with the dealership we felt with Don Miller once and wlll never go back More

Great Experience Lucas was very knowledgeable on the Chrysler Pacifica and helped find us the best one that fit our needs. The process was quick and painless. I will d Lucas was very knowledgeable on the Chrysler Pacifica and helped find us the best one that fit our needs. The process was quick and painless. I will definitely come back for my next car. More

Oil change Went in for and oil change. Was told I need a new radiator on a 2016 van. I was also told someone would contact me for a quote and no one has contacte Went in for and oil change. Was told I need a new radiator on a 2016 van. I was also told someone would contact me for a quote and no one has contacted me yet. Also the paint on the hood is bubbling and was supposed to get a quote on that as well. More