Russ Darrow Chrysler Dodge Jeep RAM of Madison

Graham did a great job. Although he is quite young, Graham did a great job answering and getting answers to our questions. He focused on what I wanted in a vehicle, not just Although he is quite young, Graham did a great job answering and getting answers to our questions. He focused on what I wanted in a vehicle, not just trying to sell the features available on stock vehicles. He listened to what was important to me and delivered. Great job! More

Kind, hard working, fast I came in with not high expectations of getting the vehicle I wanted. Past experience just led me to believe that I shouldn't be holding my breath. Bu I came in with not high expectations of getting the vehicle I wanted. Past experience just led me to believe that I shouldn't be holding my breath. But coming to Russ Darrow was way better than expected. I had wonderful friendly service, super helpful team and got to leave with the car I fell in love with. Mike was an great sales man worked with me and made sure I was on the same track as everyone through every step. They were super great and I am very excited to have driven my new car home today. Thank you for all your amazing service :) More

My Jeep Renegade Purchase I knew what Jeep and some of the features I wanted when I went to the dealership. My sales representative helped me decide on model and features to fi I knew what Jeep and some of the features I wanted when I went to the dealership. My sales representative helped me decide on model and features to fit me and my budget. Great experience! More

Service Department I always work with Kelsey in the service department. She is always so friendly, polite and knowledgeable. You can tell that she really enjoys what she I always work with Kelsey in the service department. She is always so friendly, polite and knowledgeable. You can tell that she really enjoys what she’s doing and that makes a difference. More

Excellent sevice writers For ten years now I have had an excellent service experience with Russ Darrow on my Chrysler automobiles. The service writers have all been very knowl For ten years now I have had an excellent service experience with Russ Darrow on my Chrysler automobiles. The service writers have all been very knowledgeable, have clearly explained the service that they expected was needed, and then told me exactly what had been done. They also made me aware of service bullrtins and other matters that was performed at no charge. They give me the feeling that they care about me and my car. More

Great price for the van Michael was great to work with. The atmosphere was good and kids room was accommodating.  I wish the sales manager would have cut to the chase and not Michael was great to work with. The atmosphere was good and kids room was accommodating.  I wish the sales manager would have cut to the chase and not wasted an hour of our time when negotiating. More

Sales dept was very helpful The sales department was very helpful especially Parker he helped answer all my questions and follow up after the purchase to see if I had anything fu The sales department was very helpful especially Parker he helped answer all my questions and follow up after the purchase to see if I had anything further. More

Excellent experience My experience at Russ Darrow Jeep was such a good experience! Starting on the website, I emailed for more information on a vehicle, and received a rep My experience at Russ Darrow Jeep was such a good experience! Starting on the website, I emailed for more information on a vehicle, and received a reply within 10 minutes. Kayla was extremely helpful and we emailed back a forth a couple of times over the next few days. When I was finally able to get in to the store for serious shopping, i met Parker. Parker was busy with others too but he never made me feel like a burden. I test drove the vehicles I wanted to compare and received helpful information for my decision. At our actual appt a few days later, he was encouraging, focused on my best interests, and made the entire appt easy. Thanks Parker! More

Great service Our salesman was attentive and listened to make sure we were vetting the car we needed. He had a car delivered from a partnet dealership. Found our ca Our salesman was attentive and listened to make sure we were vetting the car we needed. He had a car delivered from a partnet dealership. Found our car and drove it off the lot within 2 days. More

Great car salesmen! Great dealership! Graham was extremely helpful and easy to work with when looking for my new car. He was patient and understanding 100% of the time and I couldn’t be ha Graham was extremely helpful and easy to work with when looking for my new car. He was patient and understanding 100% of the time and I couldn’t be happier. I will definitely reccomend him to others! Thank you for such great service. More