Russ Darrow Chrysler Dodge Jeep RAM of Madison

Flat tire probz Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so he ordered one and had it here the next day and it was done in the morning. Thank you Bryan for making my not so pleasant situation into one that was quick and easy to deal with! More

excellent Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nic Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nice person! I always ask for him when I make appointments for my vehicle. More

Service Great service Called for and made appointment and they got me in same day. Fast efficient and the job was done right the first time and at a great pr Great service Called for and made appointment and they got me in same day. Fast efficient and the job was done right the first time and at a great price More

Recall and oil change Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. More

Overcharged and not Thorough I feel like I got way overcharged and they didn’t even reset the maintenance light on my vehicle so I don’t even know if they actually fixed anything. I feel like I got way overcharged and they didn’t even reset the maintenance light on my vehicle so I don’t even know if they actually fixed anything... More

Oil change I brought the van in for an oil change but I had limited time of only 45 min. The attendant said they could try to get it done in that time but with I brought the van in for an oil change but I had limited time of only 45 min. The attendant said they could try to get it done in that time but with no car wash. So I said okay. The next thing I knew...It was finished in 35 min with a car wash! I left in plenty of time to get to my next appointment! Thank you Russ Daroow for quick, efficient service! More

Easy, pleasant experience I had a wonderful experience at Russ Darrow! Tyler worked to understand the features I needed in a vehicle and helped me find a match. The amount I had a wonderful experience at Russ Darrow! Tyler worked to understand the features I needed in a vehicle and helped me find a match. The amount of information online from the dealership helped me know the rebates and financing available so there were no surprises. In addition, the level of service and care offered after purchase was exceptional. More

Greatest Experience EVER... HANDS Down Tasha Lincoln and Alex Lallas were excellent, Tasha made sure I was comfortable got what I wanted and needed. Alex was precise and worked his mathemat Tasha Lincoln and Alex Lallas were excellent, Tasha made sure I was comfortable got what I wanted and needed. Alex was precise and worked his mathematical magic to make sure the numbers were a ”win-win” for everyone. I would suggest the team at Russ Darrow on ODANA ROAD everyday and twice on Sunday. Great job!!???????? More

Good experience We stopped in looking for a used car for my daughter. Michael asked us what we were looking for and found a few cars that met our needs. He listened t We stopped in looking for a used car for my daughter. Michael asked us what we were looking for and found a few cars that met our needs. He listened to what we were looking for and didn’t try to sell us something that we didn’t need. He was able to locate one immediately and let us test drive it. He wasn’t a high pressure salesman and gave us plenty of time of talk and discuss our options. I appreciated that. He was patient and made sure that we got what we were there for. We left with a car within our budget and a happy daughter that same day. We are happy with our purchase so far. The car is running great and I have confidence that if there is an issue that Michael will help us out. More

Jeep Compass Came in for a used vehicle because I thought that was the only thing I could afford. Turns out These Guys got me a brand new car at a decent price! I Came in for a used vehicle because I thought that was the only thing I could afford. Turns out These Guys got me a brand new car at a decent price! I appreciate them!! More