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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
824 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 824 reviews
January 31, 2025
I have always been treated well when I come to russ darrow techs have been friendly and have had no complaints about the work done on my car darrow techs have been friendly and have had no complaints about the work done on my car More
by Dottie
Verified CustomerEmployees Worked With
Other Employees :
Jessica Minor
January 31, 2025
Professional and great expertise, valuable experience, work done fast and high-quality, great service maintenance work done fast and high-quality, great service maintenance More
by s1manolache
January 31, 2025
Dealer ship was great. Went above and behind to make sure we had everything we needed. Went above and behind to make sure we had everything we needed. More
by NUTTERLLR1974
January 27, 2025
Carissa was very attentive and respectful, Went out of her way to get the car I wanted. Highly recommend. her way to get the car I wanted. Highly recommend. More
by gvyse808
Employees Worked With
January 27, 2025
I felt Carissa took great care of my vehicle needs ! She was very patient and was very thorough! I felt like i knew Carissa for a long time and I just met her in this car buying process! Everyone at Rus She was very patient and was very thorough! I felt like i knew Carissa for a long time and I just met her in this car buying process! Everyone at Russ Darrow was friendly and I would recommend going there! Thank you kindly Carissa! More
by Krystal
Employees Worked With
January 26, 2025
Awesome the customer service was very good they were really helpful thank you for your service really helpful thank you for your service More
by ameshiaturner86
Employees Worked With
January 26, 2025
Prices are getting very steep plus still charging a fee for using a credit card. Can’t forget the shop supply recovery charge on top of all the other charges. for using a credit card. Can’t forget the shop supply recovery charge on top of all the other charges. More
by mxzskid0097
Employees Worked With
January 26, 2025
This is the only dealer I have trusted with my Ram trucks for the last 15 years. The staff is excellent with great communication and updates. for the last 15 years. The staff is excellent with great communication and updates. More
by nkhagen
Employees Worked With
January 26, 2025
Thank you Bryan for all of your assistance and outstanding customer service. Your help was greatly appreciated! outstanding customer service. Your help was greatly appreciated! More
by Jenny
Employees Worked With
January 26, 2025
The work that was completed by the service tech seems to be satisfactory at this time. The service writer was polite and informative. The dealer charges a minimum of $285 for a diagnostic fee, and then I be satisfactory at this time. The service writer was polite and informative. The dealer charges a minimum of $285 for a diagnostic fee, and then I was charged 170+ dollars for the 45 minutes it took to do the repair. I feel this is extreme. More
by User-f1185937e9
Employees Worked With
Jessica Minor
