Russ Darrow Chrysler Dodge Jeep RAM of Madison

Excellent! Extremely great and friendly service, great price and assistance with my trade-in and working with me on a price, overall very excellent dealership to Extremely great and friendly service, great price and assistance with my trade-in and working with me on a price, overall very excellent dealership to work with. Would recommend to anyone. More

Great Customer Service and Price! I have been looking at new vehicles over the last two years from various dealerships with three main items - V6 engine, 4x4 and easy for family member I have been looking at new vehicles over the last two years from various dealerships with three main items - V6 engine, 4x4 and easy for family members to independently get in and out from with the last item being the most challenging. I had a good idea of what I wanted but wasn’t interested in getting pushed for add-ons which I didn’t need that would go beyond my price range. There was a possible vehicle on their website which I thought may give me what I want. I was able to inspect some vehicles with my family without one salesperson infringing on my space which was nice. When one family member attempted to get into a vehicle independently and was unsuccessful, I thought the I may need to consider other options. Lucas Branum then stepped up and explained that the specific type of Jeep Cherokee we were looking at had a higher clearance and that a different model had a lower clearance and might be more suitable. He then showed me the exact vehicle I noticed on the website which got my attention. My family member was able to get into the vehicle and close the door independently which almost sold itself. Lucas then allowed us to test drive it and we were sold. Not much negotiating was necessary since there were good discounts and I was thrilled with the initial price and how Lucas, Ian and Efren treated us. I was able to pick our new Jeep today and am pleased with the overall experience. Thanks. Jim More

My first time and I recommend This was my first time. The wait room was clean, the staff was great, and the wait time was not too long for a very busy Saturday morning. Good job. This was my first time. The wait room was clean, the staff was great, and the wait time was not too long for a very busy Saturday morning. Good job. More

Great sales and service experiences. Crystal in sales and Scott in service to above and beyond when taking care of their customers. They make every visit an enjoyable experience. They tru Crystal in sales and Scott in service to above and beyond when taking care of their customers. They make every visit an enjoyable experience. They truly do care about their customers. More

Wecloming staff I would recommend this dealer they take the time to explain what needs to be done to your car and give you their honest opinion of what you should do. I would recommend this dealer they take the time to explain what needs to be done to your car and give you their honest opinion of what you should do. Everyone that I had interactions with were fantastic and very friendly More

Quick and easy . Bryan was helpful and kept me informed throughout the process. With a hectic schedule, I like that I can stop in for service when it's convenient f . Bryan was helpful and kept me informed throughout the process. With a hectic schedule, I like that I can stop in for service when it's convenient for me. More

Excellent service I’m very pleased with this dealership service. They always get me in right away and do an excellent job. They’re very friendly and knowledgeable. I’m very pleased with this dealership service. They always get me in right away and do an excellent job. They’re very friendly and knowledgeable. More

Great service They diagnosed the problem and had the part in stock to fix it. My Ram was ready when promised. Easy to schedule an appointment for the work. They diagnosed the problem and had the part in stock to fix it. My Ram was ready when promised. Easy to schedule an appointment for the work. More

OUTSTANDING, NO PRESSURE. NO PRESSURE SALE. DON BROCK WAS AN OUTSTANDING SALES AGENT, AND VERY EASY TO WORK WITH THROUGH THE ENTIRE PROCESS OF THE SALE. FROM THE TIME I MET HIM NO PRESSURE SALE. DON BROCK WAS AN OUTSTANDING SALES AGENT, AND VERY EASY TO WORK WITH THROUGH THE ENTIRE PROCESS OF THE SALE. FROM THE TIME I MET HIM ON THE LOT TO OUT THE DOOR WITH MY VEHICLE WAS UNDER 2HRS. More

Satisfactory Visit Welcoming and friendly, they assessed my problem and discussed it with me before fixing. Quoted me on multiple tire brands and completed the work in Welcoming and friendly, they assessed my problem and discussed it with me before fixing. Quoted me on multiple tire brands and completed the work in a timely manner. Took the coupon I found online. Thank you! More