Russ Darrow Chrysler Dodge Jeep RAM of Madison

I always have a great experience at Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison. I took my Jeep in yesterday afternoon because my air suspension wasn’t working. It turns out my Jeep needed a new air co Jeep, Dodge, Ram of Madison. I took my Jeep in yesterday afternoon because my air suspension wasn’t working. It turns out my Jeep needed a new air compressor for the suspension. My car was fixed and ready to pick up the before lunch today. Lucas from the service department was great to work with. Thank you! More

Excellent customer service. Steven Fassbender is the best. He took the time to explain everything in detail and answered all my questions. Love this place. best. He took the time to explain everything in detail and answered all my questions. Love this place. More

Called ahead for an appointment but it wasn’t needed. Rep told me when the least busy times would be. Great service, in and out told me when the least busy times would be. Great service, in and out More

The best service in the city of Madison, Wisconsin! I have used this business only since I bought my Plymouth Voyager! I keep coming back! have used this business only since I bought my Plymouth Voyager! I keep coming back! More

Russ Darrow takes good care of my car. For a routine oil change they check the rest of the car to see if any other service is needed. And they return the car to me with a fresh wash! change they check the rest of the car to see if any other service is needed. And they return the car to me with a fresh wash! More

Just not very friendly. Questions seem to be a hassle for service advisors. Maybe because my oil changes are still free from a new purchase?? service advisors. Maybe because my oil changes are still free from a new purchase?? More

I have bought several cars in the past but this buying experience was by far the best. Lucas Branum was very knowledgeable, professional, and patient with questions. Made the process much less stressfu experience was by far the best. Lucas Branum was very knowledgeable, professional, and patient with questions. Made the process much less stressful. Great work. Keep it up. More

Don Brock was literally so amazing. my boyfriend and i came to just look around, and he came out and helped us look at vehicles within the price range i was looking for. EVEN though my car doesnt run. I a came to just look around, and he came out and helped us look at vehicles within the price range i was looking for. EVEN though my car doesnt run. I am very thrilled with how well he was with us! I definitely would recommend him to anyone! He knows what he is doing, he even let us take my NOW new jeep patriot to lunch so i can make sure i actually liked it! AMAZING SERVICE!!! More

The service drive was clean and well-kept. The staff was friendly and helpful. Bryan and Ian took good care of me and my truck. Great job guys! friendly and helpful. Bryan and Ian took good care of me and my truck. Great job guys! More

I was met promptly by a service tech who listened to the reasons I was there. They shuttled me to my appoints while they worked on my vechical. reasons I was there. They shuttled me to my appoints while they worked on my vechical. More