Russ Darrow Chrysler Dodge Jeep RAM of Madison

Had my Dodge Dart serviced this morning at Russ Darrow Dodge in Madison. Chris Ziegler was the service advisor that handled my service. Chris greeted me by name as soon as I entered the service departme Dodge in Madison. Chris Ziegler was the service advisor that handled my service. Chris greeted me by name as soon as I entered the service department and knew what service I had requested to be done. I had an oil change, tire rotation, cabin air filter, and a recall notice taken care of. I was in and out in less than an hour. I have always been impressed with the service and customer relation dealing with Chris. He is extremely knowledgeable and treats the customer with respect, all with a smile on his face. More

I just had repairs done to my 2014 1500 RAM truck. The superb service I get from Chris who works in the service Dept is the reason I continue to take our vehicles to Russ Darrows. We have a 2016 300 also, superb service I get from Chris who works in the service Dept is the reason I continue to take our vehicles to Russ Darrows. We have a 2016 300 also, I call Chris for my wife’s car also. Chris calls with updates, suggestions, etc.., He is the reason we purchase Chrysler vehicle s!! Thanks Chris. More

I was very happy with the service we received. Our person was very attentive and listened to what we were looking for. He was very nice. person was very attentive and listened to what we were looking for. He was very nice. More

Stopped in for an oil change on Saturday morning. Everyone was extremely helpful. The service was fast even though it seemed busy my car was finished quickly. Everyone was extremely helpful. The service was fast even though it seemed busy my car was finished quickly. More

The service technician Chris is always warm and welcoming. He always goes out of his way to make the experience extremely pleasant. Thanks for the continued great service! welcoming. He always goes out of his way to make the experience extremely pleasant. Thanks for the continued great service! More

Andrew was great In helping me find my Jeep. I appreciate all the time and help, as I love my new car. Awesome people and dealership! all the time and help, as I love my new car. Awesome people and dealership! More

I won’t take my Jeep anywhere else. I drive 30 minutes to get to this dealership. There are other places to take it to that are closer to my house. I know the customer service I will get here and they will d get to this dealership. There are other places to take it to that are closer to my house. I know the customer service I will get here and they will do the work correctly. I haven’t ever had to worry about the work I have done. I’m happy to drive the 30 minutes! More

The dealership was easy to work with. Andrew was very knowledgeable on the Jeep Gladiator that we were interested in. He had a no-pressure style that we appreciated and earned him a sale!! knowledgeable on the Jeep Gladiator that we were interested in. He had a no-pressure style that we appreciated and earned him a sale!! More

Brian was extremely helpful and patient with our vehicle selection. He brought us a car from the Milwaukee store which we consequently purchased. Brian is very knowledgeable about Jeep vehicles which was al selection. He brought us a car from the Milwaukee store which we consequently purchased. Brian is very knowledgeable about Jeep vehicles which was also helpful. In addition, he does household repair tasks for his mother. That's not car related, but it speaks to his integrity. I would purchase again from Brian anytime. The Used car Manager Jon also found a way to get us a bit extra on our trade-in which is much appreciated. Thank you Brian and Jon. More

The service staff at Russ Darrow Jeep in Madison went beyond my expectations to get my Wrangler back on the road quickly, while minimizing disruption to my busy schedule! beyond my expectations to get my Wrangler back on the road quickly, while minimizing disruption to my busy schedule! More