Russ Darrow Chrysler Dodge Jeep RAM of Madison

Good Service Warm greeting clear communication and stellar customer service. 5 star service advisor who throughly checked over our car and provided an honest asse Warm greeting clear communication and stellar customer service. 5 star service advisor who throughly checked over our car and provided an honest assessment. Will bring our car across the Beltline for repeat business. Kudos to Lucas! —William More

Very satisfied customer Michael was very helpful in finding just the right truck for my situation. After narrowing down my needs and prioritizing them he quickly found the p Michael was very helpful in finding just the right truck for my situation. After narrowing down my needs and prioritizing them he quickly found the perfect truck. It actually had a couple of options I would have forgone so I was very happy working with Michael More

Great Experience Michael was great. He helped me find the car I wanted and he helped me find the best deal. He was very thorough while going over the features of the c Michael was great. He helped me find the car I wanted and he helped me find the best deal. He was very thorough while going over the features of the car and answered every question I had. I would highly recommend Russ Darrow and also highly recommend that anyone who goes there, asks for Michael! More

Great Customer Service The experienced staff were great to work with! They took the time to answer all our questions to help us make a great purchase! Thank you Bob Philli The experienced staff were great to work with! They took the time to answer all our questions to help us make a great purchase! Thank you Bob Phillips and Jason Malloy for all the time you spent with us!! More

Listened to me Kyle did a great job of listening to what I wanted in my new vehicle. He didn't try to convince me on something that I didn't want. I explained the fe Kyle did a great job of listening to what I wanted in my new vehicle. He didn't try to convince me on something that I didn't want. I explained the few important things that I was looking for and then he showed me the difference between all of the options available with the features that comes with the vehicle. He was very helpful and was willing to go the extra mile on anything needed. More

Stress free experience. After having a terrible experience with wilde we ended up at Russ Darrow. We started via the website. Between two kids active in activities it took al After having a terrible experience with wilde we ended up at Russ Darrow. We started via the website. Between two kids active in activities it took almost two weeks to even get into the dealership. We started talking with Madlyn Smith who provided us with great links, and were transferred to Lucas Branum. They both were amazing through the process and Lucas made the whole visit/experience completely stress free. He walked us through absolutely everything and even showed our son how to do the stow and go seats. From him, to finance, to service everyone was super amazing! We absolutely love our van and that we will be ready, safe and comfortable for travel when our last baby makes his arrival later this year! More

They took the time I was so impressed by how everyone took the time to answer all my questions explain things to my husband and myself when we were buying our new miniv I was so impressed by how everyone took the time to answer all my questions explain things to my husband and myself when we were buying our new minivan! I was very happy to know that I will be safe and educated about my new purchase before I drive home. They were amazing! I will definitely be buying our next vehicle there and having all maintenance done as well. More

Serviced my Dodge Journey I can’t say enough about the great service I get at this dealership not only on my car but the staff is excellent and the waiting room is great! I wo I can’t say enough about the great service I get at this dealership not only on my car but the staff is excellent and the waiting room is great! I would recommend this place to anyone! I’ve been to many dealerships for oil changes and this is the best in Madison! More

Awesome service , great customer service, Bryan was very friendly and he talked and joked around with us for quite awhile. Very great employee. We definitely will be , great customer service, Bryan was very friendly and he talked and joked around with us for quite awhile. Very great employee. We definitely will be back for service and to buy a new car More

Great customer service. I dropped off my car and took the shuttle to work. My car was finished before lunch and I was picked up again to get me car. I wish everything was thi I dropped off my car and took the shuttle to work. My car was finished before lunch and I was picked up again to get me car. I wish everything was this easy. More