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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
592 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 592 reviews
August 07, 2020
Everyone was great and went out of their way to make this purchase happen. The staff kept me updated throughout the process and showed me the differences between jeeps. purchase happen. The staff kept me updated throughout the process and showed me the differences between jeeps. More
by Joeazz
Employees Worked With
Lucas Branum
July 31, 2020
Great customer service! Worked hard to get me into a great vechicle! From the moment I walked in to the moment I left staff always had a smile on their face. great vechicle! From the moment I walked in to the moment I left staff always had a smile on their face. More
by Rsprotte
Employees Worked With
Lucas Branum, Joulian Gomez
July 26, 2020
As always, we had a great experience with Bob and Joulian. They make it easy to keep coming back! Super happy with the car Bob found for our youngest daughter! And we owe Joulian for taking a few ext Joulian. They make it easy to keep coming back! Super happy with the car Bob found for our youngest daughter! And we owe Joulian for taking a few extra minutes to save us another 3 points on the financing! Another great experience! More
by Lkbcmshepard5
July 17, 2020
Jeremy Olson and Joulian Gomez were a pleasure to work with. Easy process. Jeremy went the extra mile when the “flood” hit the dealership during storm on 7/15/2020. with. Easy process. Jeremy went the extra mile when the “flood” hit the dealership during storm on 7/15/2020. More
by Robertlynnhall62
Employees Worked With
Tom in sales. Last name unknown. Five stars. , Jeremy Olson, Joulian Gomez
July 09, 2020
Lucas and Julian we're very professional and nice.Do Lucas and Julian we're very professional and nice. Do believe I should have gotten " employee pricing" for all since I'd ordered my vehicle during th Lucas and Julian we're very professional and nice. Do believe I should have gotten " employee pricing" for all since I'd ordered my vehicle during that promo period. More
by Missinfo
Employees Worked With
Lucas Branum, Joulian Gomez
June 21, 2020
Lucas was very knowledgeable and helpful. The showroom was clean and the finance folks were great to interact with. Buying a new Jeep a good experience. was clean and the finance folks were great to interact with. Buying a new Jeep a good experience. More
by Jeep
Employees Worked With
Lucas Branum
June 19, 2020
Had our oil changed and tires rotated. Very friendly service department. We were in and out really fast. They seemed busy so we were impressed by how quickly they were done with our vehicle. service department. We were in and out really fast. They seemed busy so we were impressed by how quickly they were done with our vehicle. More
by missy1
Employees Worked With
Steven Fassbender
June 11, 2020
Jeremy was great! He never pressured me, was more than willing to answer any questions, and was super knowledgeable! Highly recommend this dealer if you are looking for a new Jeep! willing to answer any questions, and was super knowledgeable! Highly recommend this dealer if you are looking for a new Jeep! More
by Jacob Gilane
Employees Worked With
Jason Malloy, Jeremy Olson
June 10, 2020
Everyone was great! Lucas is a pro and is great to work with. Jason and his team know their business! Hannah made closing easy! It was a fun experience! Thanks to all! Steve Schild with. Jason and his team know their business! Hannah made closing easy! It was a fun experience! Thanks to all! Steve Schild More
by saschild64
Employees Worked With
Hannah Voogd- 5 Stars, Jason Malloy, Lucas Branum
June 04, 2020
This was easily the smoothest car-buying transaction we’ve ever had. Bob assisted us today, and he was knowledgeable and a pleasure to work with. We love our new Rubicon, and we enjoyed the overall ex we’ve ever had. Bob assisted us today, and he was knowledgeable and a pleasure to work with. We love our new Rubicon, and we enjoyed the overall experience with Russ Darrow. More
by Nisie
Employees Worked With
