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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
592 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 592 reviews
February 25, 2021
Friendly and Professional, every single person I encountered! Lucas spent much time explaining everything to me to ensure I received the best deal as well as explaining everything about my new car. encountered! Lucas spent much time explaining everything to me to ensure I received the best deal as well as explaining everything about my new car. Would buy from Russ Darrow again as it was a positive experience. More
by Kerri
Employees Worked With
Lucas Branum
February 22, 2021
Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. More
by Rob
February 20, 2021
Emergency stop at this dealership during travel through the area and they did not disappoint! Got us right in and back on road quickly. Very courteous service department and we appreciate! the area and they did not disappoint! Got us right in and back on road quickly. Very courteous service department and we appreciate! More
by Tdevl777
Employees Worked With
February 14, 2021
They were very helpful and I was able to get in and out very quickly. The staff were polite and courteous. Rob was super nice. very quickly. The staff were polite and courteous. Rob was super nice. More
by dirobcats01
January 13, 2021
Timely service, thorough review of what service I needed today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with! today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with! More
by Bryan K
January 09, 2021
I had a 10:00 appointment,for an oil change and tire rotation..I asked Ian about the recommended replacing of the AC filter.. He patiently explained how it works and why it needed changing. He was done rotation..I asked Ian about the recommended replacing of the AC filter.. He patiently explained how it works and why it needed changing. He was done by 11:00 and even fixed a recall item I was not aware of. Very nice, polite, knowledgeable and personable young man. I will request him for my next service. More
by phenom.woman60
Employees Worked With
Ian Johnson,
January 07, 2021
Russ Darrow is the best dealership in Madison. Friendly staff, salesman I worked with many times is very knowledgeable on the vehicles that he sells. staff, salesman I worked with many times is very knowledgeable on the vehicles that he sells. More
by Lou
Employees Worked With
Lucas Branum
January 06, 2021
Dealer is charging 3.5% additional fee to use a credit card to pay for regular service. Enough for me to look elsewhere for service and buying a car. card to pay for regular service. Enough for me to look elsewhere for service and buying a car. More
by 750 buyer
Employees Worked With
January 05, 2021
Robert was very informative about the various features of each model. He was very informative and thorough when discussing the features on my new car. Jeremy explained all the paperwork very well and explain each model. He was very informative and thorough when discussing the features on my new car. Jeremy explained all the paperwork very well and explained exactly what we were signing etc.. We are VERY happy with their service and the vehicle we purchased! More
by catamurray
January 05, 2021
Very helpful and knowledgeable staff. Called and set an appointment to look at a truck and was in and out with a brand new Ram same day! appointment to look at a truck and was in and out with a brand new Ram same day! More
by Jeffkurth50
